Elisia Cole
Chatsworth,CA
Summary
Dynamic and adaptable professional with a positive attitude, experienced in customer service at Raising Cane's Restaurants. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in problem-solving and maintaining high standards of cleanliness and organization, contributing to smooth operations and memorable dining experiences.
Overview
1
1
year of professional experience
Work History
Volunteer
LA Emissary
08.2025 - Current
- Assisted with special events and programs.
- Contributed to outreach initiatives, helping raise awareness of local programs and services available to the community.
- Communicated effectively with team members to resolve issues promptly and efficiently.
- Provided logistical support for activities, ensuring smooth operations throughout events.
- Adapted quickly to changing tasks, demonstrating flexibility in dynamic volunteer settings.
- Engaged with diverse groups, promoting inclusivity and understanding within the community.
- Learned safety protocols and procedures to ensure a secure environment for all volunteers.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Crew Member
Raising Cane's Restaurants
08.2024 - 02.2025
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated point-of-sale systems efficiently, processing orders and handling transactions accurately.
- Prepared food items according to health and safety standards, maintaining cleanliness in work areas.
- Collaborated with team members to meet operational goals during peak hours effectively.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Engaged with customers, addressing inquiries and resolving issues to enhance satisfaction levels.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
High School Diploma -
Assurance Learning Center
Canoga Park, CA12-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Leadership qualities
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Flexible schedule
- Customer service
- Answering phones
- Professional appearance
- Telephone etiquette
- Photography and videography
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Gardening
- Graphic Design
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoy participating in [activity] for overall physical and mental well-being
- Documenting and sharing travel experiences
- Watching Movies and TV Shows
- I like looking at the stars and learning about constellations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Martial Arts
- Rock Climbing
- Digital Art and Animation
- Drawing and Painting
- Volunteer Work
- Animal Care
- Mindfulness Practices
- Reading
- Astrology
- Video Gaming
- Fashion and Style
- I have a passion for photography and editing photos
Timeline
Volunteer
LA Emissary
08.2025 - Current
Crew Member
Raising Cane's Restaurants
08.2024 - 02.2025
High School Diploma -
Assurance Learning Center