Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Eliso Abulashvili

Administrative Assistant
Tbilisi

Summary

Detail-oriented administrative professional with over a decade of experience supporting high-level operations in diplomatic and international environments. Skilled in managing complex clerical functions, coordinating schedules, and providing exceptional staff and client support. Known for reliability, discretion, and the ability to work independently in high-pressure settings.

Overview

17
17
years of professional experience
1
1
Certification
2
2
Languages

Work History

Administrative Assistant

US Embassy, Consular Section
10.2023 - Current
  • Deliver exceptional customer service by promptly responding to inquiries, resolving concerns professionally, and building strong, lasting client relationships.
  • Maintain accurate records through diligent data entry and database management, supporting efficient access to vital information.
  • Handle confidential and sensitive data with utmost discretion, strictly adhering to data protection regulations and secure file handling practices.
  • Streamline office operations by implementing digital filing systems, reducing paper usage and improving document retrieval speed.
  • Assist with employee onboarding by preparing training materials, coordinating orientation schedules, and ensuring smooth integration of new hires.
  • Collaborate on high-priority projects, contributing research, organizing event logistics, and ensuring timely execution of team initiatives.
  • Act as liaison with IT support to address and resolve technical issues promptly, minimizing disruptions and maintaining workflow continuity.
  • Create and maintained detailed administrative procedures to enhance efficiency, consistency, and accuracy in day-to-day operations.
  • Propose and implemented process improvements, leading to increased operational efficiency and service quality.
  • Foster a positive workplace culture by organizing team events and promoting professional communication among colleagues.

Interpreter

European Union Monitoring Mission in Georgia (EUMM
04.2017 - 10.2023
  • Planned and coordinatee online and in-person meetings with conflict affected population, IDPs, NGOs, experts and representatives from different governmental organizations.
  • Took notes/minutes, drafted memos, letters and other requested documents during the meetings.
  • Provided consecutive and simultaneous interpretation from English and Russian into Georgian and vice versa during meetings.
  • Monitored regional news in open sources, created news summaries, draft daily news bulletins.
  • Assisted with the onboarding process for new employees. Coordinated staff training and development programs.
  • Planned and organized company events, meetings, and conferences.
  • Managed event budgets and ensured events run smoothly.
  • Generated and delivered presentations.
  • Initiated, planned and organized team building activities and events.
  • Conducted market research and a pole for selecting an activity/event.
  • Estimated cost of the event and submitted proposal to the Staff Welfare Review Board.
  • Assisted with project planning and coordination.
  • Upon completion of event submitted invoice and other necessary documents to HQ HR and Finance sections.


Administrative Assistant

Cubic Inc.
02.2015 - 03.2017
  • Organized and maintained office files and records.
  • Responded to emails and other correspondence.
  • Scheduled and coordinated meetings, appointments, and events.
  • Prepared meeting agendas and took minutes during meetings.
  • Provided consecutive and simultaneous military interpretation during meetings, briefings, and presentations from English into Georgian and vice versa.
  • Performed written translation of military materials from English into Georgian and vice versa.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Administrative Assistant/Interpreter

Green Group LLC
11.2013 - 12.2014
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Provided consecutive interpretation during briefings, meetings, and presentations from English into Georgian and vice versa.
  • Provided written interpretation of military materials, documents, etc. from English into Georgian and vice versa.
  • Performed administrative duties.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Head of Interpreter/Instructor's Team

Ministry of Defense of Georgia
12.2009 - 11.2013


  • Provided Written and verbal translation from English into Georgian and vice versa.
  • Provided simultaneous interpretation during meetings, briefings, and presentations from English into Georgian and vice versa.
  • Provided English language teaching for military personnel.
  • Developed a curriculum for the English course.
  • Developed lesson plans and plan assessment tests.
  • Provided regular reports about the progress to the Training and Education section.

Office Manager

Translation Office
07.2008 - 12.2009
  • Prepared accounting documentation such as income statements and cash flows.
  • Negotiated translation service with providers.
  • Received, distributed, and supervised timely completion of translations.
  • Transfered money to translators for the provided translation.
  • Provided written translation from English into Georgian and vice versa of various documents.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Education

Master of Arts - Public Administration

Georgian Institute of Public Affairs (GIPA)
Tbilisi, Georgia
04.2001 -

Bachelor of Arts - English Language And Literature

Tbilisi State University
Tbilisi, Georgia
04.2001 -

Skills

  • Office administration
  • Administrative support
  • Data entry
  • Computer skills
  • Clerical support
  • Microsoft Excel
  • Microsoft Word
  • Problem-solving
  • Customer service
  • Appointment scheduling
  • Office management
  • File organization
  • Microsoft outlook
  • Professional communication
  • Team collaboration

Accomplishments

  • Supported elimination of case backlog by streamlining visa data entry procedures and implemented effective communication with applicantsand, resulting in a 30% faster processing time.
  • Provided real-time interpretation during high level meetings between U.S., UK officials (Ambassadors) and Georgian government representatives, enhancing communication and reducing misunderstandings.
  • Created and maintained a visa tracking system that improved application follow-up and reduced missed deadlines by 40%.
  • Recognized by supervisors for exceptional customer service and professionalism in high-volume consular operations.
  • Co-organized outreach events with NGOs and IDP communities, improving public awareness of U.S. visa programs.

Certification

Advanced English Language Instructors course

Timeline

Administrative Assistant

US Embassy, Consular Section
10.2023 - Current

Interpreter

European Union Monitoring Mission in Georgia (EUMM
04.2017 - 10.2023

Administrative Assistant

Cubic Inc.
02.2015 - 03.2017

Administrative Assistant/Interpreter

Green Group LLC
11.2013 - 12.2014

Advanced English Language Instructors course

09-2013

Head of Interpreter/Instructor's Team

Ministry of Defense of Georgia
12.2009 - 11.2013

Office Manager

Translation Office
07.2008 - 12.2009

Master of Arts - Public Administration

Georgian Institute of Public Affairs (GIPA)
04.2001 -

Bachelor of Arts - English Language And Literature

Tbilisi State University
04.2001 -

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Eliso AbulashviliAdministrative Assistant