ELISSA BRAVO
Pearland,TX
Summary
Retail Sales Associate with 4 years of experience in customer service, cash handling, and inventory management. Demonstrates strong teamwork and positive customer engagement skills, consistently enhancing store reputation and customer satisfaction. Adept at optimizing inventory processes and maintaining visually appealing merchandise displays.
Overview
4
4
years of professional experience
Work History
Sales Associate
MCCS
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Retail Sales Associate
Cracker Barrell Old Country Store
05.2021 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Sales Associate
Walmart
08.2020 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
The American Academy
Salt Lake City, UT05.2023
Skills
- Customer Service
- Teamwork
- Managing Cash Register
- Maintaining Clean Areas
- Positive Customer Engagement
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Money Handling
- Flexible Schedule
- Cash Register Operation
- Stocking and Receiving
- Store Opening and Closing
Timeline
Sales Associate
MCCS
03.2024 - 08.2024
Retail Sales Associate
Cracker Barrell Old Country Store
05.2021 - 05.2021
Retail Sales Associate
Walmart
08.2020 - 05.2021
High School Diploma -
The American Academy
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