Elissa Brown
Tyler,TX
Overview
1
1
year of professional experience
1
1
Certification
Work History
Independent Contractor/Instructor
Varsity Tutors
03.2022 - Current
- Delivered outstanding service to clients to maintain and extend relationships for future tutoring opportunities.
- Consulted with students (and parents) to assess clients' needs and goals in order to develop individualized curriculum.
- Maintained strong relationships via concise communication, punctuality, and efficiency.
- Customer satisfaction rating is five out of five stars, from a total of 20 clients.
In-Home Caregiver
Self-Employed
Flower Mound, TX
02.2021 - 10.2021
- Assisted patients with activities of daily living such as bathing, dressing, feeding, mobility exercises, and medication supervision.
- Interacted with patients and families with compassionate, empathetic, and positive attitude, resulting in long-term professional relationships.
- Monitored patient health status throughout care in order to adapt to changes in patients' illness and behavior.
- Provided individualized care for patients with special needs, dementia, acute injury, hospice placement, etc.
Temporary Team Member
Follett Bookstore
Tyler, TX
12.2020 - 02.2021
- Provided individualized customer service to accommodate needs such as digital troubleshooting and order fulfillment.
- Operated register to process payments and collect cash payment for order totals.
- Maintained high levels of professionalism with both customers, coworkers, and employers to maximize efficiency and strength of service.
Education
Bachelor of Science - Psychology
Texas Woman's University
Denton, TX05.2023
High School Diploma -
Whitehouse High School
Whitehouse, TX05.2020
Skills
- Communications Strategies
- Computer Technology
- Client Correspondence
- Multitasking Abilities
- Client Rapport
- Administrative Support
Certification
- Bilingual - Fluent in both English and Spanish.
- CPR and First Aid Certified - Beginning in 2016, has been renewed consistently since.
Timeline
Independent Contractor/Instructor
Varsity Tutors
03.2022 - Current
In-Home Caregiver
Self-Employed
02.2021 - 10.2021
Temporary Team Member
Follett Bookstore
12.2020 - 02.2021
Bachelor of Science - Psychology
Texas Woman's University
High School Diploma -
Whitehouse High School