Elissa Calvert
Portland,Oregon
Summary
Intuitive and compassionate Reiki therapist adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Strong problem-solver who works very well both with teams and individually. Forward-thinking and experienced in owning a holistic skincare business for 4+ years. Skilled in multi-tasking and working in fast-paced environments. Highly committed to quality of work and optimizing productivity, while remaining focused on providing excellent service to both customers and employer. Committed to creating and maintaining a positive workplace where diverse skills can be highlighted and optimized through working together. Strong drive to maintain positive, conscious communication and ease throughout the workplace to optimize energy flow. Desire to constantly expand skill sets and knowledge in fields of interest. Highly intuitive and analytical, providing the ability to merge creative thinking with logic to determine the best course of action in any given situation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Reiki Practitioner
Self-employed
Richmond, VA
10.2014 - Current
- Utilize holistic approaches such as Reiki, sound healing and meditation to help bring peace of mind to clients
- Listen to patients' concerns and provide a warm, loving and comfortable environment for them
- Maintain an open, non-judgmental, non-bias relationship with clients
- Instruct on stress-management techniques, adjustment strategies for life changes, ways to improve relationships
- Facilitate one-on-one sessions with clients as well as group events and training
Bartender, Server
Hobnob
Richmond, VA
04.2018 - 08.2019
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Managed secure cash drawers and produced daily sales reports
Owner
Terravana LLC
Richmond, VA
01.2014 - 04.2018
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Cultivated and nurtured relationships with customers
- Researched and experimented to formulate natural skincare products
- Collaborated with Ellwood Thompson's as Local Vendor of the Month along with regular sale of products in Ellwoods and other local shops
- Vended at South of the James Farmer's Market to sell and market natural skincare products and jewelry
- Facilitated Reiki sessions for clients as well as training, classes, and other events
Retail Associate, Cashier, Online Sales
Beads And Rocks
Richmond, VA
01.2013 - 01.2014
- Logged reports, expenses, receipts and sales documents
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Protected purchase items with proper bagging and wrapping to prevent damage
- Assisted customers by answering questions and fulfilling requests
Server
Gibson's Grill
Richmond, VA
12.2012 - 06.2013
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Hostess, Server
Home Team Grill
Glen Allen, VA
06.2009 - 12.2012
- Monitored dining room and guest flow to maximize table usage and minimize wait times
- Greeted new customers, discussed specials, took orders and built positive connections with guests
Education
High School Diploma -
Deep Run High School
Glen Allen, VASome College (No Degree) - Psychology And Political Science
James Madison University
Harrisonburg, VASkills
- Clear and effective communicator
- Excellent writing and editing skills
- Research and information gathering
- Order procedures, documentation, inventory and reporting
- Confidentiality
- Reliable, timely, and adaptable
- Fast learner, excel with change
- Quick-paced, proactive
- Proficient multi-tasker
- Great working individually or in teams
- Positive attitude and perspective
- Dedicated to growth and expansion
- Innovative thinker
- Patience and kindness interacting with others
- New hire/staff training
- One-on-one support
- Organization
- Relationship building
- Problem resolution; solution-oriented
Certification
- Reiki Master
- Spiritual Reponse Therapy
Websites
Timeline
Bartender, Server
Hobnob
04.2018 - 08.2019
Reiki Practitioner
Self-employed
10.2014 - Current
Owner
Terravana LLC
01.2014 - 04.2018
Retail Associate, Cashier, Online Sales
Beads And Rocks
01.2013 - 01.2014
Server
Gibson's Grill
12.2012 - 06.2013
Hostess, Server
Home Team Grill
06.2009 - 12.2012
High School Diploma -
Deep Run High School
Some College (No Degree) - Psychology And Political Science
James Madison University