Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Elissa Lackey

Lawrence,KS

Summary

I am 25 years old, I have 2 daughters, my oldest is 7 years old and her name is Rosemarie, also I have a 3 year old named Gracie. I am from Kansas City, MO, I moved to Lawrence about 4 years ago coming up in July. I have been a manager in almost every job I’ve had, I adapt quickly, and I am very persistent.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Maurices
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Cleaned, closed, and secured store at end of shift.
  • Greeted customers, identified needs and provided product advice.

Lead Sales Associate

Dollar General Store
09.2022 - 12.2022
  • Handled cash register operations and customer transactions to process payments.
  • Greeted customers and provided product advice to increase sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Developed and maintained knowledge of current sales and promotions.
  • Monitored sales team performance and provided constructive feedback.

Crew Member

Hog Wild Bbq And Catering
11.2021 - 08.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

High School Diploma -

Oak Park High School
Kansas City, MO
05.2016

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Supervision
  • Staff Management
  • Retail Operations
  • Sales Strategies
  • Sales Reporting
  • Performance reviewing
  • Meeting facilitation
  • Customer Service
  • Team Leadership

Timeline

Assistant Manager

Maurices
04.2023 - Current

Lead Sales Associate

Dollar General Store
09.2022 - 12.2022

Crew Member

Hog Wild Bbq And Catering
11.2021 - 08.2022

High School Diploma -

Oak Park High School

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