Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
BusinessAnalyst

Elissa Laird

Santa Fe,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Clerical Officer

Armored Stud, LLC
08.2023 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained employee files in accordance with company policies and legal requirements.
  • Maintained and updated office records, both digital and physical.

Receptionist

Bayside Animal Hospital
02.2023 - 06.2023
  • Answered calls and scheduled appointments appropriately and professionally using designated software
  • Confirmed services to be performed and method of payment from each client
  • Selling heartworm and flea control medications while scheduling follow-up appointments
  • Refill meds and direct to appropriate personnel if clients have any questions
  • Maintain client records by documenting all medical conversations had with clients
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Handled cash transactions and maintained sales and payments records accurately
  • Operated multi-line telephone system to answer and direct high volume of calls

Inside Sales Representative

Quality Equipment Distributors
07.2018 - 06.2022
  • Managed over 50 customer calls per day
  • Answered customers' questions regarding products, prices, and availability.
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and sending additional information per email
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Explaining and demonstrating features of products and services
  • Staying informed about competing products and services
  • Upselling products and services
  • Researching and qualifying new leads
  • Closing sales and achieving sales targets
  • Track orders and ensure timely delivery
  • Enter order details (e.g Vendors, quantities, prices) into internal databases
  • Execute purchases, including issuing purchase orders
  • Shipping and Receiving
  • Set up new accounts, established customer credit and set up payment methods

Technician

Pine Environmental Services
03.2016 - 06.2018
  • Worked on NDT and RVI equipment
  • Demoed equipment for customers
  • Took equipment orders and tech calls
  • Raised Purchase Orders
  • Worked with accounts payable and receivable
  • Shipping and Receiving
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.

Pipe Fitter Helper / Pipe Clerk

Fluor, Construction
11.2014 - 02.2016
  • Assisting with creating pipe work books
  • Communicate with various upper management
  • Perform multiple tasks in a timely manner
  • Perform tasks that require high-confidentiality
  • Working with time keeping and project controls
  • Working with the CAD Module
  • Working with excavation permits
  • Filled out and turned in time sheets
  • Assisted time keepers
  • Assisted and worked with the safety crew
  • Rigger Helper
  • Created a way to manage rigger and crane paperwork so their work progress could improve on a day to day basis
  • Trained new rigger helpers
  • Mentored new clerks
  • Filled out and turned in time sheets
  • Laborer
  • Clean and prepare work areas to eliminate possible safety hazards
  • Control traffic passing near, in, and around work zones
  • Practiced safety.

Quantity Surveying

Flour Daniels Construction
  • Received progress form from the pipe foreman's daily
  • Conducted site visits to gather information and data on project locations, infrastructures and conditions.
  • Monitored project progress to identify and address changes in project scope or budget.
  • Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.

Carpenter

Woffords Woodwork's
02.2014 - 09.2014
  • Cut materials to specified sizes for installation using various power saws and tile cutters
  • Transported materials, tools and machines to installation sites
  • Operated power saws, planers, jointers, routers, and pneumatic equipment
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

Education

High School Diploma -

Santa Fe High School
Santa Fe, TX
2013

Skills

  • Customer Relationship Management
  • Time Management
  • Patient Reception
  • Microsoft Office
  • M3
  • DDI

Additional Information

  • Life, Accident, Health and HMO License November 2022 to April 2024

Timeline

Clerical Officer

Armored Stud, LLC
08.2023 - Current

Receptionist

Bayside Animal Hospital
02.2023 - 06.2023

Inside Sales Representative

Quality Equipment Distributors
07.2018 - 06.2022

Technician

Pine Environmental Services
03.2016 - 06.2018

Pipe Fitter Helper / Pipe Clerk

Fluor, Construction
11.2014 - 02.2016

Carpenter

Woffords Woodwork's
02.2014 - 09.2014

Quantity Surveying

Flour Daniels Construction

High School Diploma -

Santa Fe High School

Similar Profiles

CREATE PROFILE
Elissa Laird