Summary
Overview
Work History
Education
Skills
Timeline
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Elissa Prado

New York,NY

Summary

Dedicated and customer-focused professional with experience in client service, sales, and banking with 7 years of experience. Excellent memorization skills with an outgoing, personable attitude. Successful at building relationships with customers to increase loyalty and repeat business. Eager to apply my skills to deliver outstanding customer service and make meaningful contributions to the company's success.

Overview

7
7
years of professional experience

Work History

Restaurant Assistant

Megaviche Restaurant
11.2023 - 04.2024
  • Organized and managed reservations to ensure optimal seating arrangements and customer satisfaction.
  • Welcomed and greeted customers, providing a friendly and professional first impression.
  • Recommended tables based on customer preferences and availability.
  • Maintained cleanliness and orderliness of the dining area to provide a pleasant dining environment.

Customer Service Representative

Artialambre CIA. LTDA
10.2021 - 03.2022
  • Managed customer accounts and provided information about services and products.
  • Addressed and resolved customer complaints and issues in a timely manner.
  • Contributed to a 20% increase in customer satisfaction scores through proactive service.

Seller Associate

ETATEX C. A
03.2018 - 05.2021
  • Assisted customers with product selection and purchases, resulting in a 15% increase in sales.
  • Maintained a clean and organized sales floor to enhance the shopping experience.
  • Handled cash and credit transactions efficiently and accurately.

Bank Teller

Bank Teller
03.2017 - 12.2017
  • Processed daily transactions including deposits, withdrawals, and loan payments.
  • Provided exceptional customer service, resolving issues and answering inquiries promptly.
  • Balanced cash drawers and maintained accurate financial records.

Education

Bachelor in Communication - Corporate Communication

University of The Americas
Quito, Ecuador
08.2022

Skills

  • Excellent customer service and interpersonal skills
  • Strong cash handling and transaction processing abilities
  • Ability to work efficiently in a fast-paced environment
  • Proficient in Microsoft Office Suite and POS systems
  • Fluent in spanish and limited working propicien

Timeline

Restaurant Assistant

Megaviche Restaurant
11.2023 - 04.2024

Customer Service Representative

Artialambre CIA. LTDA
10.2021 - 03.2022

Seller Associate

ETATEX C. A
03.2018 - 05.2021

Bank Teller

Bank Teller
03.2017 - 12.2017

Bachelor in Communication - Corporate Communication

University of The Americas

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Elissa Prado