Elissa Stewart
De Soto,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
8
8
years of professional experience
Work History
Accounting Specialist
University Of Kansas
02.2019 - Current
- Processed accounts payable transactions including vendor invoices and employee expense reports in timely manner.
- Communicated effectively with customers regarding billing inquiries.
- Collaborated closely with other departments to resolve any discrepancies or inaccuracies in financial data.
- Organized and tracked financial records, including invoices, purchase orders, receipts, and payments.
- Created instructional materials such as manuals, handbooks, assessment tools, job aids, and multimedia visual aids.
- Scheduled training sessions and events, ensuring availability of necessary resources.
- Trained existing personnel on new or enhanced applications, products and job functions.
- Provided feedback and guidance to management regarding best practices for employee development initiatives.
- Organized and facilitated training sessions for new hires and existing employees.
Administrative Assistant
University Of Kansas
02.2017 - 02.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Manager in Training
Hertz Car Rental
03.2016 - 02.2017
- Maintained organized filing system for important documents such as contracts and invoices.
- Established protocols for handling customer inquiries and complaints in timely manner.
- Provided leadership and guidance to staff members, helping them reach their goals and objectives.
- Enforced safety standards throughout workplace, reducing liability risks for company.
- Helped oversee daily operations of store, managing staff and inventory.
- Coached and mentored new employees on company policies and procedures.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Provided guidance and support to junior staff members during challenging situations.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Education
MBA - Business Administration
University of Kansas
Lawrence, KS08.2024
Associate of Arts - Business Administration
New England College
Henniker, NH06.2016
Bachelor of Arts - Business Administration
New England College
Henniker, NH12.2015
Skills
- Grant Accounting
- Payment Processing
- Attention to Detail
- MS Office
- Microsoft Excel expertise
- Audit Support
- Invoice Processing
- Auditing procedures
- Invoicing and Billing
Timeline
Accounting Specialist
University Of Kansas
02.2019 - Current
Administrative Assistant
University Of Kansas
02.2017 - 02.2019
Manager in Training
Hertz Car Rental
03.2016 - 02.2017
MBA - Business Administration
University of Kansas
Associate of Arts - Business Administration
New England College
Bachelor of Arts - Business Administration
New England College
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