Elissa Ward
La Mirada,CA
Summary
Looking to start a career in a field that gives back. Passion for the field, high empathy, ability to connect to others, and willingness to learn are few of the skills I'm ready to dedicate to the position. Able to start at an entry level positions and grow within. Dedicated, loyal, organized with a flexible schedule. Ready to apply previous knowledge and personal skill sets towards a new career.
Overview
17
17
years of professional experience
Work History
Senior Bartender
Islands Fine Burgers And Drinks
02.2009 - Current
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Volunteer
Aquarium Of The Pacific
08.2006 - 10.2009
- Educational department.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Educated young people about strategies for driving discussions and promoting social changes.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Science - Counseling Psychology
California State University - Fullerton
Fullerton, CAAssociate of Arts - Psychology
Fullerton College
Fullerton, CA05.2018
High School Diploma -
California High School
Whittier, CA05.2010
Skills
- Quick learning
- Ability to adapt
- Organized
- Excellent Judgment
- Clear and Effective Communication
- Performance Improvement
Timeline
Senior Bartender
Islands Fine Burgers And Drinks
02.2009 - Current
Volunteer
Aquarium Of The Pacific
08.2006 - 10.2009
Bachelor of Science - Counseling Psychology
California State University - Fullerton
Associate of Arts - Psychology
Fullerton College
High School Diploma -
California High School
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