Summary
Overview
Work History
Education
Timeline
Generic

ELITHIA BRADFORD

Triangle,VA

Summary

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of customer service. High customer service standards Conflict resolution proficiency Strong problem solving ability Troubleshooting skills

Overview

17
17
years of professional experience

Work History

Kindergarten Teacher's Assistant

PWCS
01.2021 - Current
  • Helped teacher prepare instructional material and displays.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.

Customer Service Representative

Foodlion Grocery Store
04.2019 - 01.2021

• Supervising cashiers, counting money (in charge of safe money... over/shortage), helping to assist customers.

Security Guard/ Customer Service Agent

Allied Barton - WhiteHall SI Ferry
04.2012 - 10.2018
  • Securing restricted areas -Creating a safe environment for passengers -Communicating with passengers providing them information.

Customer Service Representative

RAV Path - NJ
09.2008 - 03.2010
  • Heavy call volume assisting as well as communicating with clients and creditors by providing productive service information.
  • Reconcile inquiries between creditors, clients, and settlement negotiators.
  • Provide verbal and written correspondence to client and creditors regarding account status.
  • Investigate discrepancies regarding settlement eligibility, disbursed and received payments.
  • Maintain conference call with client and creditors regarding clients account.

Customer Service Representative

MKTG Inc
07.2007 - 06.2008
  • Securing restricted areas -Creating a safe environment for passengers -Communicating with passengers providing them information.

Education

Associates - Psychology

Northern Virginia Community College
Annandale, VA

High School Diploma - undefined

Franklin K Lane
Brooklyn, NY
2004

Timeline

Kindergarten Teacher's Assistant

PWCS
01.2021 - Current

Customer Service Representative

Foodlion Grocery Store
04.2019 - 01.2021

Security Guard/ Customer Service Agent

Allied Barton - WhiteHall SI Ferry
04.2012 - 10.2018

Customer Service Representative

RAV Path - NJ
09.2008 - 03.2010

Customer Service Representative

MKTG Inc
07.2007 - 06.2008

High School Diploma - undefined

Franklin K Lane

Associates - Psychology

Northern Virginia Community College
ELITHIA BRADFORD