Eliu Iniguez
Data Analyst
Lake Forest,CA
Summary
Dedicated to using excellent research, investigation and project management abilities to optimize management, organization and reporting of business data. Results-driven, precise and systematic with quick learning and collaborative nature. Strong history with medical device company.
Overview
12
12
years of professional experience
Work History
Business Analyst
Alcon
Lake Forest, United States
08.2021 - 07.2023
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
Service Logistics Specialist
Alcon
Lake Forest, CA
07.2018 - 07.2021
- Monitor and maintain data controls from various databases used to manage the business.
- Monitor and resolve iDocs and service related errors impacting CRM and ERP systems.
- Develop automation tools to improve efficiency, eliminate waste and free up labor hours for other needs.
- Perform annual cycle count and document results.
- Led Cycle Count Greenbelt Project in 2019 to identify and eliminate process related waste and save the business over $50k and minimized process discrepancies by spearheading budget.
- Collaborated in 2018 Cycle Count Project to reduce $10M inventory to $4M of field inventory.
Data Integrity Administrator
Alcon
Lake Forest, CA
03.2016 - 06.2018
- Developed, updated and organized Excel databases to handle customer and business data.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Developed and redesigned reporting for Field Service Work Orders Audit using various tools such as Excel, SQL, etc., to comply with auditory controls
- Reduced labor intensive auditory and administrative tasks by over 50% through process and tool innovation
Ecommerce Manager
Eyemagine Technologies
Irvine, CA
09.2011 - 02.2014
- Oversee online presence
- Track and report on product performance including financial performance, customer experience, and other key performance indicators
- Create and present performance reports using Excel spreadsheets and pivot tables, outlining revenue, consumer audience and website analytics using Google analytics (during first year of employment sales more than doubled)
- Ensured data accuracy through the creation and implementation of data integrity queries
- Utilize data driven analysis to inform product roadmaps and strategic direction
- Coordinate implementation of such report results for improvement of the business
- Coordinate sales and promotional events throughout the year
- Work with team of web designers and software developers for development and maintenance of online transaction system and website
Quality Assurance Associate
Eyemagine Technologies
Irvine, CA
09.2011 - 02.2014
- Read and understand technical specifications for each specific job (website)
- Evaluate code to ensure it is valid and properly structured, meets quality standards, and is compatible across all web browsers.
- Write, review, revise and verify quality standards and test procedures for program design and product evaluation.
- Participate in review of standards, procedures, tools and process
- Monitor, manage and communicate with developers on defects.
- Prepare and develop test strategies and test plans.
Education
Certificate of Web Design - Computer Science
Saddleback College
Mission Viejo, CA 03.2012 - 2014.07
Skills
Alcon Lean Six Sigma Green Belt Certified
Timeline
Business Analyst
Alcon
08.2021 - 07.2023
Service Logistics Specialist
Alcon
07.2018 - 07.2021
Data Integrity Administrator
Alcon
03.2016 - 06.2018
Certificate of Web Design - Computer Science
Saddleback College
03.2012 - 2014.07
Ecommerce Manager
Eyemagine Technologies
09.2011 - 02.2014
Quality Assurance Associate
Eyemagine Technologies
09.2011 - 02.2014
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