Elivia Goodson
Hamilton
Summary
Dynamic and dependable professional with a proven track record at past employments,excelling in team leadership and customer service. Skilled in optimizing operational efficiency and training staff, I bring strong problem-solving abilities and a positive attitude to fast-paced environments. Committed to enhancing team performance and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bar Girl
Heritage Chevron
Hamilton AL
03.2021 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Leader
Taco Bell
Hamilton, AL
08.2020 - 06.2021
- Directed team operations to ensure compliance with quality and service standards.
- Facilitated training sessions for new employees on operational procedures and customer service techniques.
- Oversaw inventory management to ensure optimal stock availability during peak hours.
- Executed process enhancements to optimize food preparation and service efficiency.
Cook
Taco Bell
Hamilton AL
10.2020 - 03.2021
- Prepared menu items following standardized recipes and safety procedures.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health standards.
- Operated kitchen equipment efficiently, contributing to timely food preparation and service.
- Assisted team members in executing daily tasks, fostering a collaborative work environment.
- Adapted quickly to changing customer demands during peak hours, ensuring consistent service quality.
- Monitored inventory levels, notifying management of shortages to maintain operational efficiency.
- Trained new staff on food preparation techniques and safety protocols to enhance team performance.
Team Leader
McDonalds
Hamilton AL
06.2019 - 09.2020
- Oversaw daily operations, ensuring efficient workflow and high-quality services.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented process improvements that reduced wait times and optimized service efficiency.
- Managed inventory levels, ensuring stock availability while minimizing waste.
Cashier
Mcdonalds
Hamilton AL
06.2019 - 09.2020
- Executed front cashier responsibilities by processing customer orders and managing cash transactions.
- Assisted with cash handling at front and back windows. Supported order management and fulfillment processes. Maintained accurate records of transactions and inventory.
- Assisted in food preparation and kitchen maintenance. Supported cleaning tasks to maintain hygiene standards. Helped with inventory management and restocking supplies.
- Communicated with customers and team members to solve problems.
- Supervised cashier team, ensuring operational efficiency and excellent customer service.
Education
High School Diploma -
Hamilton High School
Hamilton AL08.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under
- Time management
- Decision-making
Other jobs
I take care of my elderly grandmother by helping organize and clean her home. Give baths, making sure she has everything she may need for everyday activities and needs.
Timeline
Bar Girl
Heritage Chevron
03.2021 - 04.2022
Cook
Taco Bell
10.2020 - 03.2021
Team Leader
Taco Bell
08.2020 - 06.2021
Team Leader
McDonalds
06.2019 - 09.2020
Cashier
Mcdonalds
06.2019 - 09.2020
High School Diploma -
Hamilton High School