Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliyah Rhett

Columbia,SC

Summary

Energetic with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Customer-driven with safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.

Overview

5
5
years of professional experience

Work History

FC Associate

Amazon
09.2024 - Current
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.

Training Manager

Carolina Concepts
05.2024 - 09.2024
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.

Substitute Teacher, K-12

American Leadership Academy
08.2023 - 05.2024
  • Assisted students in mastering subject material and preparing for tests.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Flight Attendant

Spirit Airlines Inc.
12.2022 - 08.2023
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Welcomed passengers aboard and provided overview of safety procedures.
  • Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
  • Assisted passengers with storing luggage and helped locate seating.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Used excellent customer service skills in addressing passengers' needs.
  • Performed pre-flight cabin checks to maintain operational safety equipment.

Assistant Manager

DTLR, Inc
02.2022 - 12.2022
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Armorer

Palmetto State Armory
11.2021 - 01.2022
  • Prepare and manufacture guns to meet the daily company quotas.

Flight Attendant

Air Wisconsin Airlines
05.2021 - 10.2021
  • Assisted passengers with storing luggage and helped locate seating.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Dog Groomer

PetSmart
10.2020 - 04.2021
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.

Walmart Stocker

Walmart
02.2020 - 06.2020
  • Prepared and checked outbound shipments for accuracy.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Barista

Starbucks
07.2019 - 02.2020
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Education

High School Diploma -

Irmo High School
06.2019

Skills

  • Activity Planning
  • Positive Reinforcement
  • Behavior Management
  • Business class service
  • Emergency Response Coordination
  • First Aid
  • Report Generation
  • Problem Resolution
  • Shipping procedures
  • Warehouse Safety

Timeline

FC Associate

Amazon
09.2024 - Current

Training Manager

Carolina Concepts
05.2024 - 09.2024

Substitute Teacher, K-12

American Leadership Academy
08.2023 - 05.2024

Flight Attendant

Spirit Airlines Inc.
12.2022 - 08.2023

Assistant Manager

DTLR, Inc
02.2022 - 12.2022

Armorer

Palmetto State Armory
11.2021 - 01.2022

Flight Attendant

Air Wisconsin Airlines
05.2021 - 10.2021

Dog Groomer

PetSmart
10.2020 - 04.2021

Walmart Stocker

Walmart
02.2020 - 06.2020

Barista

Starbucks
07.2019 - 02.2020

High School Diploma -

Irmo High School

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Eliyah Rhett