Eliyas Faiz
Dublin,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Health Bracelet
San Francisco, CA
03.2020 - 02.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Increased sales and customer satisfaction through personalized servicing.
Customer Relations Manager
AFSAT
Pleasanton, CA
10.2017 - 02.2019
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Made customers aware of current and new programs and services.
Education
Bachelor of Science - International Business
San Francisco State University
San Francisco, CAAssociate of Science - Business Administration
Las Positas College
Livermore, CASkills
- Customer Service
- Teamwork and Collaboration
- Sales management
- Problem-solving abilities
Timeline
Sales Associate
Health Bracelet
03.2020 - 02.2022
Customer Relations Manager
AFSAT
10.2017 - 02.2019
Bachelor of Science - International Business
San Francisco State University
Associate of Science - Business Administration
Las Positas College
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