Summary
Overview
Work History
Education
Skills
Timeline
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Eliza Billikopf

Moseley,VA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines.

Overview

3
3
years of professional experience

Work History

Regular Babysitter

Laura Neuffer
10.2021 - Current
  • Enhanced child development by incorporating educational activities and games into daily routine.
  • Ensured safety and well-being of children by diligently supervising indoor and outdoor playtime.
  • Promoted positive behavior through constructive discipline techniques, fostering a nurturing environment.
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Handled meal preparation tasks for children, adhering to specific dietary restrictions when necessary.
  • Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
  • Supported emotional well-being of children by providing attentive listening skills and empathetic guidance during difficult times.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Adapted caregiving approach based on individual child''s temperament and unique preferences.
  • Administered first aid when needed, appropriately addressing minor injuries or illnesses.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Reassured children when upset providing emotional support and stability.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.

Custodian

Brigham Young University-Idaho
06.2023 - 07.2023
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Zoo Crew Member

Metro Richmond Zoo
09.2020 - 04.2023
  • Provided excellent customer service to zoo visitors, addressing questions and concerns in a professional manner.
  • Ensured guest safety by monitoring visitor interactions with animals and enforcing zoo rules and regulations.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guests.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Stocked, tagged and displayed merchandise as required.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
  • Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
  • Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Trained new ride operators on safety procedures and ride operations.

Education

Bachelor of Science - Biology

Brigham Young University - Idaho
Rexburg, ID
12.2026

Skills

  • Schedule Management
  • Child care
  • Multitasking capabilities
  • Diaper changing/Potty training
  • First aid knowledge
  • Light housekeeping
  • Child Development
  • Interpersonal skills
  • Customer Service
  • Cash Register Operation
  • POS Systems

Timeline

Custodian

Brigham Young University-Idaho
06.2023 - 07.2023

Regular Babysitter

Laura Neuffer
10.2021 - Current

Zoo Crew Member

Metro Richmond Zoo
09.2020 - 04.2023

Bachelor of Science - Biology

Brigham Young University - Idaho

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Eliza Billikopf