Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Eliza Castaneda

Long Beach,CA

Summary

Detail-oriented Medical Receptionist with 4-year background performing basic clerical tasks to keep office running smoothly. Organized individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

FHCCGLA
Downey, CA
06.2020 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Performed data entry tasks related to billing and collections procedures.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Education

High School Diploma -

Richard Gahr High School
Cerritos, CA
06-2015

Skills

  • Front Desk Operations
  • HIPAA Guidelines
  • Insurance Verification
  • Medical Billing

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Medical Receptionist

FHCCGLA
06.2020 - Current

High School Diploma -

Richard Gahr High School

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Eliza Castaneda