Eliza Dichiera
Pittsburgh,PA
Summary
Accomplished Registered Nurse with a robust background in GI Surgical Oncology at UPMC Presbyterian, showcasing expertise in medical assessment and patient management. Excelled in enhancing nursing satisfaction and patient care through innovative strategies and effective communication. Demonstrated leadership in crisis intervention and a commitment to improving healthcare outcomes. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse, GI Surgical Oncology
UPMC Presbyterian
03.2024 - Current
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Investigated and resolved issues affecting hospital operations and patient care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Evaluated patient histories, complaints, and current symptoms.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Patient Care Technician
UPMC Presbyterian
12.2019 - 03.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Associate of Science - Associates Degree of Nursing
Community College of Allegheny County
Pittsburgh, PA12.2023
Associate of Science - Liberal Arts And Sciences
Community College of Allegheny County
Pittsburgh, PA05.2020
Skills
- Medical assessment
- Unit Administration
- Electronic Health Records Management
- Infectious disease control
- Patient Management
Accomplishments
Above and Beyond Award during patient care technician role for patient advocacy in an emergent situation that resulted in a life saving event. (2022)
PETALS Award as patient care technician that recognizes exceptional care and skills of nursing support staff and other employees involved in patient care. (2022)
Certification
CPR Certification
American Red Cross, Pittsburgh, PA
Timeline
Registered Nurse, GI Surgical Oncology
UPMC Presbyterian
03.2024 - Current
Patient Care Technician
UPMC Presbyterian
12.2019 - 03.2024
Associate of Science - Associates Degree of Nursing
Community College of Allegheny County
Associate of Science - Liberal Arts And Sciences
Community College of Allegheny County
CPR Certification
American Red Cross, Pittsburgh, PA
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