Eliza Feliciano
North Port,FL
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin Doughnuts
Meriden, CT
07.2022 - 08.2023
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted management team with inventory counts of food products and beverage supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Informed customers about daily specials in an engaging manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained an organized work area to ensure efficient operations.
- Restocked kitchen supplies including food products and utensils.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Took orders from patrons and input selections into store computer system.
Education
Bachelor of Science - Business Administration And Management
UCONN
StamfordSkills
- Food Preparation
- Menu Memorization
- Food Running
- Customer Service
- Health Code Compliance
- Order Management
- Integrity and Honesty
- Team Contributions
- Taking Orders
Timeline
Crew Member
Dunkin Doughnuts
07.2022 - 08.2023
Bachelor of Science - Business Administration And Management
UCONN
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