Eliza Giles
Duchesne,UT
Summary
Experienced professional successful at reviewing and documents to assess completeness and integrity for use. Diligent about examining all details, compiling accurate results and providing expert recommendations. Seek to bring several years of relevant experience and take on challenging new role.
Overview
13
13
years of professional experience
Work History
Title Clerk
L&L Motor Co
Roosevelt, UT
03.2011 - Current
- Verified accuracy of title documents for completeness and correctness.
- Assisted customers with questions about the titling process or fees associated with it.
- Coordinated with other departments to resolve issues related to titling process.
- Processed applications for new titles, transfers and duplicate titles.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
West Desert High School
Trout Creek, UT05-1996
Skills
- Document retrieval surveys
- Local filing requirements knowledge
- Records evaluation
- Documentation Review
- Title Examination
- Deadline Management
Timeline
Title Clerk
L&L Motor Co
03.2011 - Current
High School Diploma -
West Desert High School
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