Eliza Gorman
Athens,GA
Summary
A customer-oriented candidate who is eager to put excellent communication and interpersonal skills into practice. Handled reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere. Problem solver and independent worker who is able to work without supervision. Motivated Ranch Hand with experience maintaining a property in an agricultural setting. Talented in applying existing knowledge when maintaining the property and caring for animals. Detail-oriented in monitoring the property for damage and reporting it quickly to the owner before completing repairs. Competent in following safety procedures when operating tools and equipment.
Overview
4
4
years of professional experience
Work History
Hostess
Fia Rua Irish Pub
12.2019 - 03.2020
- Relayed guest comments or suggestions to manager on duty for further action.
- Backed up servers by checking on tables and retrieving items for guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Promoted business loyalty by fostering positive customer relationships.
- Accommodated special seating requests for guests to enhance satisfaction.
- Advised customers about special offerings and menu items to help drive sales.
- Answered customer questions about hours, seating, and menu information.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Stable Hand
High Point Farms
08.2022 - 09.2023
- Moved animals to different fields.
- Administered horse medication.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling manure, and removing debris.
- Cared for an average of sixteen animals by feeding, watering, and cleaning stalls.
- Worked to clean stables and riding areas.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior to identify illnesses, injuries, or potential diseases.
Education
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Richmond Hill High School
Richmond Hill, GA05.2021
Skills
- Phone Inquiries
- Interactive Communication Skills
- Reservation Coordination
- Greeting and Escorting Guests
- Stable Maintenance
- Team Player
- Google Docs
- Microsoft Office
References
- Professional: Cynthia Thaxton, High Point Farm, Owner, Head Dressage Trainer, hpdressage@gmail.com, 706-769-4604, 1051 Saxon Rd, Watkinsville, Ga
- Personal: Gary Douberly, UGA, Associate Dean, Franklin College of Arts and Sciences, douberly@uga.edu, 706-542-3613, Office: iSTEM - 2 Room 1256, Lab Office: iSTEM - 2 Room 1235
- Personal: Lisa Cranek, Itam, Researcher, lisa.cranek@colostaate.edu, Itam , 2257 Ga Highway 144 E, Fort Stewart, Ga
Timeline
Stable Hand
High Point Farms
08.2022 - 09.2023
Hostess
Fia Rua Irish Pub
12.2019 - 03.2020
Kennesaw State University
High School Diploma -
Richmond Hill High School
Similar Profiles
Conner Marie UnderwoodConner Marie Underwood
Line Cook at Fia Rua Irish PubLine Cook at Fia Rua Irish Pub
Teddy EubanksTeddy Eubanks
Server at The Pub Irish PubServer at The Pub Irish Pub
Dayna TusaDayna Tusa
Server at Buckleys Irish PubServer at Buckleys Irish Pub