Eliza Grady
Wichita,KS
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/ Front of House Manager
Dempsey's Burger Pub
10.2020 - Current
- Assisted in the management of daily front-of-house operations, ensuring smooth and efficient service
- Maintained inventory levels of supplies and equipment
- Assisted in conducting performance evaluations for front-of-house staff, providing constructive feedback and identifying areas for improvement
- Handled customer complaints or concerns promptly and professionally, resolving issues to maintain high levels of customer satisfaction
Nanny
Care.com
10.2021 - 12.2024
- Created a stimulating and educational environment by planning age-appropriate activities, including arts and crafts, games, and outings
- Implemented positive discipline techniques to encourage good behavior while promoting independence and self-confidence
- Built strong relationships with children through active listening, empathy, patience, and understanding their individual needs/personalities
- Established open communication with parents to discuss daily routines, behavioral concerns, and developmental milestones
Vice-President of HEALTH Organization
Wichita State University
04.2023 - 12.2023
- Met monthly to discuss upcoming events that would beneficial for the team to attend
- Created PowerPoints to inform potential new members of what the organization does and how it could be beneficial to their time
- Tracked and managed the budget and all supply ordering necessary for different events
- Held team members accountable for all University policies and values
Philanthropy Chairman
Kappa Kappa Gamma
08.2021 - 12.2021
- Planned and delegated philanthropic events that fundraise for the three local philanthropies
- Collaborated with the public relations team on marketing materials and press releases
- Worked with local businesses to secure third party promotions
- Oversaw the schedule of 50+ women to create a timeline that was manageable
Education
Bachelors - Health Management and Administration
Wichita State University
Wichita, Kansas12-2023
Skills
- Project Coordination and Management
- Communication
- Problem Solving
- Microsoft Programs
- Customer Service
- Staff Training and Development
- Teamwork
Certification
Supporting Workers with Disabilities LinkedIn August 2023
Decision-Making in High-Stress Situations LinkedIn August 2023
Microsoft Excel Certification Wichita State University April 2023
Timeline
Vice-President of HEALTH Organization
Wichita State University
04.2023 - 12.2023
Nanny
Care.com
10.2021 - 12.2024
Philanthropy Chairman
Kappa Kappa Gamma
08.2021 - 12.2021
Waitress/ Front of House Manager
Dempsey's Burger Pub
10.2020 - Current
Bachelors - Health Management and Administration
Wichita State University
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