Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eliza Granados

Houston,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Soleo Health
03.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assist clearance specialists with entering patients into CPR.
  • Assigning incoming referrals based off of rotation set at the start of the day.
  • Forwarding all specialty patients to appropriate team.

Receptionist

Alief Animal Hospital
09.2017 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Receptionist

Abc Animal And Bird Clinic
03.2016 - 09.2017
  • Compiled information from files and research to satisfy information requests.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

Alief Taylor High School
Houston, TX
05.2015

Skills

  • Customer Service
  • Administrative Support
  • Coordination
  • Set Appointments
  • Microsoft Outlook
  • Mail Management

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Administrative Assistant

Soleo Health
03.2023 - Current

Receptionist

Alief Animal Hospital
09.2017 - 03.2023

Receptionist

Abc Animal And Bird Clinic
03.2016 - 09.2017

High School Diploma -

Alief Taylor High School

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Eliza Granados