Eliza Hanes
Grayson,GA
Summary
Animal-loving Pet Stylist with many years of experience caring for dogs and cats of every variety and breed. Passionate and detailed associate with proven success at building loyal clientele for full-service pet salons. Dedicated to cultivating strong and lasting relationships with customers and with beloved four-legged family member while meeting employer's business goals.
Overview
10
10
years of professional experience
Work History
Duluth Dog Depot
Duluth, GA
04.2024 - Current
- Greeted customers upon arrival, while providing a safe and secure environment for pets.
- Trimmed nails, ears, and fur as needed to maintain pet hygiene or client-specific design desires.
- Demonstrated proper handling techniques when working with animals.
- Provided guidance on breed-specific styles according to customer requests.
- Communicated effectively with clients regarding the progress of their pet's styling session.
- Monitored animal behavior closely during grooming sessions to reduce stress levels.
Professional Pet Stylist
PetSmart Charities
Marietta, GA
09.2018 - 05.2024
- Maintained records of services provided to clients and their pets.
- Assisted in the selection of pet care products based on customer needs.
- Cleaned cages, kennels, runs, and other areas used for pet care services.
- Educated owners on proper maintenance of their pet's coat between professional groomings.
- Operated a variety of tools including clippers, scissors, brushes and combs safely.
- Observed all safety protocols while administering treatments such as flea baths or medicated shampoos.
- Sanitized work area after each appointment using disinfectant solutions and other cleaning materials.
- Answered salon phones, made appointments, interacted with veterinarians and technicians and collaborated with team to help salon management build successful operation.
Seasonal Zoo Keeper
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
Columbus, Ohio
03.2018 - 08.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Cleansed and disinfected animal enclosures, cages, and habitats.
- Provided food and water to animals according to dietary requirements.
- Assisted with the training of animals for educational programs and shows.
- Monitored animal health through physical examinations and laboratory tests.
- Observed animals for signs of distress or illness and reported any changes in behavior to supervisors.
- Performed daily maintenance tasks such as cleaning up after the animals, replenishing bedding materials, refilling feeders.
- Administered medications prescribed by veterinarians to sick or injured animals.
Animal Care Intern
Turpentine Creek Wildlife Refuge
Eureka Springs, AR
08.2017 - 01.2018
- Conducted animal health checks, monitored behavior and reported any abnormalities to supervisors.
- Provided enrichment activities for animals including toys, playtime, socialization and exercise.
- Observed animals for signs of illness or injury and reported findings to veterinarians.
- Educated visitors on proper pet care techniques through tours of the facility.
- Responded promptly to emergency situations involving injured or distressed animals.
- Prepared special diets for sick or elderly animals according to veterinary instructions.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Followed safety protocols at all times while guiding guests through the tour areas.
Carnivore Intern
Fossil Rim Wildlife Center
Glen Rose, Texas
05.2017 - 08.2017
- Cleansed and disinfected animal enclosures, cages, and habitats.
- Provided food and water to animals according to dietary requirements.
- Observed animals for signs of distress or illness and reported any changes in behavior to supervisors.
- Performed daily maintenance tasks such as cleaning up after the animals, replenishing bedding materials, refilling feeders.
- Worked closely with veterinarians during medical procedures on zoo inhabitants.
- Ensured compliance with all applicable laws regarding the humane treatment of zoo animals.
- Assisted with breeding programs to ensure a healthy population of endangered species.
- Repaired damaged fencing or other structures within animal enclosures.
- Participated in research projects related to animal behavior or habitat conditions.
- Assessed animals for injury and illness.
Veterinary Hospital Volunteer
Ohio Wildlife Center
Columbus, OH
09.2014 - 05.2017
- Assisted nurses with non-medical tasks, such as delivering meals and running errands.
- Organized patient rooms, restocked supplies, and tidied up common areas.
- Assisted with medical record-keeping duties such as filing charts and copying documents.
- Observed safety protocols at all times while on duty in the hospital setting.
- Recorded patient history, weight, temperature, medications administered and other observations in medical records.
- Gave medication orally or topically as prescribed by veterinarians.
- Observed sick or injured animals' behavior to determine their needs and condition.
- Responded quickly to emergency situations involving trauma or illness in both small and large animals.
- Provided post-operative care for recovering patients including monitoring vital signs and administering medications.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared food to meet needs of animals under care with appropriate meals.
Veterinary Hospital Intern
Dallas Zoo
Dallas, TX
06.2016 - 08.2016
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Dispensed prescription medications upon request from veterinarians.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Operated anesthesia, oxygen and monitoring equipment.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Monitored vital signs during surgery and notified veterinarian of changes.
Animal Care Intern
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
Columbus, Ohio
01.2016 - 05.2016
- Conducted animal health checks, monitored behavior and reported any abnormalities to supervisors.
- Provided enrichment activities for animals including toys, playtime, socialization and exercise.
- Conducted research on best practices for animal care and welfare standards.
- Maintained cleanliness of facilities by sweeping floors, washing dishes and disposing of waste appropriately.
- Prepared special diets for sick or elderly animals according to veterinary instructions.
Education
Bachelor of Arts - Zoo and Conservation Science, Biology
Otterbein University
Westerville, OH05-2017
Skills
- Emergency Response
- Multitasking
- Kennel disinfection
- Animal Training
- Customer Service
- Facilities Maintenance
References
References available upon request.
Timeline
Duluth Dog Depot
04.2024 - Current
Professional Pet Stylist
PetSmart Charities
09.2018 - 05.2024
Seasonal Zoo Keeper
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
03.2018 - 08.2018
Animal Care Intern
Turpentine Creek Wildlife Refuge
08.2017 - 01.2018
Carnivore Intern
Fossil Rim Wildlife Center
05.2017 - 08.2017
Veterinary Hospital Intern
Dallas Zoo
06.2016 - 08.2016
Animal Care Intern
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
01.2016 - 05.2016
Veterinary Hospital Volunteer
Ohio Wildlife Center
09.2014 - 05.2017
Bachelor of Arts - Zoo and Conservation Science, Biology
Otterbein University