Eliza Hernandez
Pasco,WA
Summary
Detail-oriented Internal Auditor with well-established knowledge of control process validation. Trained in audits and known for great attention to detail, exemplary auditing skills, and commitment to excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
34
34
years of professional experience
Work History
QI Auditor
Compass Career Solutions
Kennewick, WA
10.2018 - Current
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Performed regular reviews of the company's operations for compliance with laws and regulations.
- Assisted in preparing audit plans based on established objectives and standards.
- Evaluated corporate governance structures to ensure proper oversight of management activities.
- Developed strategies to assess operational efficiency and effectiveness across all departments.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
- Interacted regularly with clients to discuss audit progress, findings, and recommendations.
- Provided guidance on improving internal controls over business processes.
- Participated in special projects related to due diligence investigations as required.
- Maintained open communication with external auditors regarding coordination of audits.
- Ensured timely completion of all assigned tasks within set deadlines.
- Collaborated closely with other team members to develop effective audit plans.
- Conducted audits on internal controls and developed reports on findings.
- Maintained confidentiality of company information obtained in audit assignments.
- Worked closely with management to discuss external audit results and action plans.
- Performed audits of operational and financial areas to check compliance.
- Wrote reports, authored papers and organized supporting documentation.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Researched and implemented best practices to improve audit results.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
Loan Officer Assistant
Summit Funding Inc
Kennewick, WA
02.2017 - 09.2018
- Assisted loan officers with the preparation of loan documents and closing packages.
- Conducted credit checks, verified income and employment information, and obtained other required documentation from applicants.
- Maintained customer files in an organized manner to ensure accurate tracking of loans.
- Input data into loan origination system accurately and timely.
- Monitored loan applications for completeness and accuracy prior to submission to underwriting department.
- Answered questions regarding loan status and process from customers, real estate agents, title companies.
- Prepared reports on new and existing loan activity for management review.
- Provided support services to Loan Officers during client meetings as needed.
- Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
- Assisted in the development of marketing materials such as brochures, flyers., for potential clients.
- Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
- Analyzed financial information provided by applicants in order to determine eligibility for specific types of loans.
- Coordinated closings with title companies or attorneys when necessary.
- Tracked regulatory changes that might affect lending practices or policies.
- Attended training sessions as needed in order to stay abreast of industry regulations and standards.
- Developed relationships with local real estate agents in order to generate referrals.
Product Management Consultant
Simplot/Pasco Processing
Pasco, WA
07.1990 - 01.2017
- Developed and managed product life cycle plans to ensure successful introduction of new products.
- Prepared presentations, reports, and financial analysis to support product launch decisions.
- Analyzed customer feedback and market trends to identify opportunities for product improvement.
- Identified potential partnerships with external vendors to enhance existing products.
- Gathered requirements from stakeholders for new features or functionality in the product roadmap.
- Managed multiple projects simultaneously while meeting deadlines on time.
- Provided guidance and mentorship to junior members of the product team.
- Generated detailed project timelines including milestones, deliverables, resources needed.
- Assessed customer pain points through surveys and interviews to inform product design decisions.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Collaborated with other departments to coordinate strategic marketing activities.
- Supervised creation of marketing materials and collateral.
- Coordinated marketing events for showcasing product and service offerings.
- Interviewed and hired talented individuals to add value to marketing team.
Education
High School Diploma -
Pasco Senior High School
Pasco, WA06-1990
Skills
- Audit Coordination
- Report Writing
- SOP Adherence
- Internal Controls
- Root Cause Analysis
- Report Generation
- Ethical standards
- Regulatory Compliance
- Risk aversion recommendations
- Internal Auditing
- Issue Resolution
- Forecasting
- Audit Planning
- Data Analytics
Timeline
QI Auditor
Compass Career Solutions
10.2018 - Current
Loan Officer Assistant
Summit Funding Inc
02.2017 - 09.2018
Product Management Consultant
Simplot/Pasco Processing
07.1990 - 01.2017
High School Diploma -
Pasco Senior High School
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