Eliza Holmes
Ravenel,SC
Summary
Proven highly motivated worker with a track record of enhancing patient care and streamlining workflow at Trident Pain Center. Skilled in EMR/EHR and known for exceptional patient-focused care. A history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Reduced claim denials by 30% through meticulous verification, demonstrating strong medical terminology knowledge and a compassionate approach to patient interactions. Diligently reviewing the quality and assurance of medical claims to insure a quick processing time for claim and producing payments. Monitoring the quality of claims to verify the correct patient information and medical codes are placed in the correct area on the claim.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Trident Pain Center
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Patient Care Technician
Trident Medical Center
09.2023 - 11.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Patient Care Technician
Roper St. Francis Hospital
02.2024 - 09.2024
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Supported patients' daily living activities, improving their hospital stay experience.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Medical Biller and Coder
Virtual Business Office Associates
01.2023 - 11.2023
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
- Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
Sales Associate
Belk
12.2006 - 08.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Talented and focused production worker with experience in maintaining a clean assembly line, handling reliable stock levels, and shipments of finished products
- Contributed to team objectives in fast-paced environment.
- Performed auditing on sales items
- Inspecting the sales floor for safety and fixtures to make sure items are visible
Education
No Degree - Practical Nursing
ECPI University
North Charleston, SCAssociate of Science - Nursing
Trident Technical College
Charleston, SCHigh School Diploma -
West Ashley High School
Charleston, SC12-2003
Skills
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- CPR
- Medical supply inventory
- Inventory and supply management
- Documentation evaluation
- Reporting and analysis
- Performance monitoring
- Multitasking
- Inspections and reviews
Timeline
Medical Assistant
Trident Pain Center
08.2024 - Current
Patient Care Technician
Roper St. Francis Hospital
02.2024 - 09.2024
Patient Care Technician
Trident Medical Center
09.2023 - 11.2024
Medical Biller and Coder
Virtual Business Office Associates
01.2023 - 11.2023
Sales Associate
Belk
12.2006 - 08.2008
No Degree - Practical Nursing
ECPI University
Associate of Science - Nursing
Trident Technical College
High School Diploma -
West Ashley High School
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