Eliza Leones
Las Vegas,NV
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
4
4
years of professional experience
Work History
Tower Attendant
The Strat
06.2022 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Supported store operations by maintaining clean and organized store atmosphere.
- Processed payments and provided receipts to establish proof of transaction.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Provided recommendations and advice for customers to explore and try different products.
- Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
Stocker
Bonanza Gift Shop
07.2021 - 09.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
Durango High School
Las Vegas, NV05.2023
Skills
- Team Goals
- Safety Understanding
- Special Requests
- Guest Room Confidentiality
- Work Station Cleaning
- Guest Satisfaction
Languages
Tagalog
Full Professional
Certification
- CNP - Certified Notary Public
Timeline
Tower Attendant
The Strat
06.2022 - Current
Stocker
Bonanza Gift Shop
07.2021 - 09.2021
Durango High School