Eliza Martin

• Maintained clean and organized public areas, contributing to a positive atmosphere for guests and staff.
• Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Provided excellent customer service at the stadium by promoting an enjoyable atmosphere for patrons while increasing sales.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with the POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Managed a high-volume pool area, while attentively ensuring the safety and satisfaction of all guests.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
• Monitored the safety of guests in and around the swimming pool.
• Provided friendly customer service to guests and addressed concerns.