Eliza McPhee
Yarmouth
Summary
Dedicated professional with a background in cardiac telemetry and customer service roles. Proven track record in critical thinking and communication, leading to improved patient/customer care and satisfaction. Strong time management abilities and a proactive approach to maintaining high standards in diverse settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cardiac Telemetry Technician
Maine General Medical Center
Augusta
05.2024 - Current
- Analyze and interpret cardiac rhythms, detect potential issues, and communicate changes to nursing staff and physicians.
Bartender/Server
Texas Roadhouse
Bangor
04.2022 - 04.2025
- Administered bar operations, guaranteeing adherence to regulations and high standards of customer service.
Bartender/Server
Kanu
Old Town
03.2020 - 09.2021
- Assisted bartenders in a fast-paced, high-volume bar environment by facilitating the efficient delivery of liquor, beer, wine, glassware, and supplies.
Customer Service Associate
The Home Depot
Bangor
05.2020 - 07.2021
- Functioned as initial contact for customer inquiries, assessing problems and implementing timely, effective resolutions to guarantee satisfaction.
Brand Representative
Hollister and Co.
Bangor
01.2020 - 12.2020
- Coordinated with team members to maintain efficient operations, encompassing store cleanliness and organization alongside POS transactions and returns.
Volunteer Candy Striper
Northern Light Health (EMMC)
Bangor
06.2017 - 12.2019
- Displayed a high level of professionalism when interacting with medical personnel and visitors.
- Departments worked in: Endoscopy, Pre/Post Anesthesia Care Unit, Patient Assistance, and Hospitality
Education
Bachelor of Science - Accelerated Nursing
University of Southern Maine
Portland, ME08-2026
B.S. - Kinesiology and Physical Education, Exercise Science, Human Nutrition
University of Maine
Orono, ME05.2025
Skills
- Time management
- Communication skills
- Team collaboration
- Outgoing personality
- Service prioritization
- Critical thinking
Certification
- CPR and BLS
References
References available upon request.
Timeline
Cardiac Telemetry Technician
Maine General Medical Center
05.2024 - Current
Bartender/Server
Texas Roadhouse
04.2022 - 04.2025
Customer Service Associate
The Home Depot
05.2020 - 07.2021
Bartender/Server
Kanu
03.2020 - 09.2021
Brand Representative
Hollister and Co.
01.2020 - 12.2020
Volunteer Candy Striper
Northern Light Health (EMMC)
06.2017 - 12.2019
Bachelor of Science - Accelerated Nursing
University of Southern Maine
B.S. - Kinesiology and Physical Education, Exercise Science, Human Nutrition
University of Maine
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