Eliza Paura
JPMorgan Chase
Fairfield,Connecticut
1
Language
2
years of professional experience
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Work History
Bank Teller
9 Months- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
Cashier
4 Months- Assisted customers with product inquiries, enhancing overall shopping experience.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Trained new employees on register operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to manage stock levels and inventory accuracy.
Hostess/Server
5 Months- Welcomed and seated guests, ensuring timely service and positive dining experiences.
- Managed reservations and waitlists efficiently to optimize table turnover.
- Assisted servers by delivering food and beverages promptly, enhancing workflow.
- Provided menu recommendations, increasing guest satisfaction and repeat visits.
- Handled guest inquiries and complaints professionally, promoting a welcoming atmosphere.
- Trained new staff on procedures, contributing to team efficiency and service quality.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma
No Degree - Nutrition
Skills
Money handling
Transaction processing
Data entry efficiency
Customer needs assessment
Transaction processing
Customer relationship development
Attention to detail
Patience and empathy
Languages
Latvian
Native or Bilingual
Timeline
Bank Teller
JPMorgan Chase
11.2025 - 08.2026Read More
Cashier
Williams Sonoma Inc.
10.2025 - 02.2026Read More
Hostess/Server
Sophies Pizza Bar
08.2024 - 01.2025Read More
CT State Community College
No Degree from Nutrition
Read More
Fairfield Ludlowe High School
High School Diploma
Read More