Eliza Serth
Lockport
Overview
9
9
years of professional experience
Work History
Server/Host/Busser
Cammarata's Restaurant
01.2022 - Current
- Welcomed guests with warmth and professionalism, setting the tone for a relaxed and elevated dining experience.
- Guided guests through the menu with confidence, offering thoughtful recommendations including wine pairings and chef specials.
- Maintained high standards of table presentation and cleanliness, ensuring every detail met fine dining expectations.
- Anticipated guest needs and responded promptly, creating a personalized and memorable experience for every table.
- Helped coordinate service during private events and VIP reservations, ensuring discretion and attention to detail.
- Stepped into multiple roles as needed—whether hosting, bussing, or running food—to support the team and keep service flowing.
Server/Bartender/Event Staff
Spring Lake Winery
10.2023 - 07.2024
- Provided attentive and knowledgeable service in both casual and private event settings, guiding guests through wine selections and pairing recommendations.
- Bartended during tastings, weddings, and special events, crafting wine-based cocktails and maintaining a welcoming bar environment.
- Set up and broke down event spaces, including outdoor vineyard scenery, tasting rooms, and private dining areas, ensuring a polished and inviting atmosphere.
- Educated guests on the vineyard’s history, winemaking process, and the local terroir, enhancing their connection to the wine and the land.
- Delivered seamless service during high-volume events while maintaining a calm, friendly, and professional presence.
- Collaborated with event coordinators, chefs, and fellow staff to ensure each experience reflected the winery’s values and hospitality standards.
Team Member
Tim Hortons
02.2023 - 02.2024
- Provided fast, friendly, and accurate service to guests in a high-paced environment, both at the counter and drive-thru.
- Prepared coffee, beverages, and food items following brand standards and health and safety guidelines.
- Maintained cleanliness and organization of front counter, dining area, and prep stations throughout the shift.
- Handled cash, credit, and mobile payments with accuracy and efficiency.
- Worked as part of a team to ensure smooth operations during peak hours, adapting quickly to customer needs.
- Restocked supplies and assisted with opening/closing duties as needed.
Child Care Coordinator/Camp Counselor
YMCA
02.2022 - 02.2023
- Led and supervised children across various age groups, organizing and facilitating daily activities that supported physical, social, and emotional development in a safe and inclusive environment.
- Developed and implemented age-appropriate programming, including arts, sports, and team-building exercises, to foster growth and creativity.
- Ensured adherence to all safety and health guidelines, monitoring children's well-being, responding to incidents promptly, and maintaining accurate records.
- Acted as a point of contact for parents, providing regular updates on children's progress, behavior, and any concerns, while maintaining a strong rapport with families.
- Trained and mentored junior staff and volunteers, fostering teamwork and supporting their professional growth in a camp setting.
- Adapted programming based on the unique needs of the children and changing camp dynamics, ensuring an engaging and enjoyable experience for all participants.
Team Member
Bottles 4 Cash
07.2020 - 10.2022
- Collected, counted, and processed large quantities of bottles and cans, often ranging from hundreds to nearly a thousand items per customer, ensuring accurate inventory management.
- Maintained an organized work environment, efficiently sorting and managing high volumes of materials to streamline the redemption process.
- Provided exceptional customer service, assisting patrons with the redemption process, and addressing any questions or concerns promptly.
- Processed refunds for high-volume transactions accurately and quickly, ensuring compliance with local regulations and company standards.
- Monitored and managed inventory, restocked bins, and ensured the smooth flow of materials to maintain operational efficiency.
- Promoted environmental sustainability by ensuring proper disposal and recycling of non-redeemable items.
Counter Server
Wide Waters on the Canal
05.2016 - 10.2019
- Managed the order-taking process, ensuring all food and beverage items were accurately recorded and communicated to the kitchen, while maintaining a high level of efficiency during busy periods.
- Operated the cash register and balanced all the drawers at the end of each shift.
- Maintained the children’s park area, ensuring the space was clean, safe, while performing regular inspections to address any hazards and enhancing the overall guest experience.
- Assisted with food preparation in the kitchen, ensuring ingredients were prepped and ready for service, and maintaining cleanliness and organization in the kitchen area.
- Prepared and served ice cream orders, including sundaes, cones, and specialty treats, ensuring fast, accurate, and high-quality service for customers.
- Assisted in stocking and restocking food and beverage items, ensuring availability and smooth operations throughout the day.
Education
Associates of Liberal Arts And Sciences -
SUNY Niagara
Sanborn, NY05-2024
High School Diploma -
Newfane High School
Newfane, NY06-2017
Skills and Certifications
- CPR Certification: Certified in Cardiopulmonary Resuscitation (CPR) through the American Red Cross Association, New York State.
- Volunteer Service: Contributed to community engagement and fundraising initiatives through volunteer work with Rainbow of Help, supporting various local events and programs.
- Cosmetology Training: Completed 1,000 hours of accredited cosmetology training through the Board of Cooperative Educational Services (BOCES), Orleans County, NY, with a focus on industry-standard techniques and practices.
- Skills USA Certification: Certification from SkillsUSA, a national organization focused on developing world-class workers and leaders. Recognized for excellence in technical skills and leadership, preparing for future opportunities at the national competition.
Timeline
Server/Bartender/Event Staff
Spring Lake Winery
10.2023 - 07.2024
Team Member
Tim Hortons
02.2023 - 02.2024
Child Care Coordinator/Camp Counselor
YMCA
02.2022 - 02.2023
Server/Host/Busser
Cammarata's Restaurant
01.2022 - Current
Team Member
Bottles 4 Cash
07.2020 - 10.2022
Counter Server
Wide Waters on the Canal
05.2016 - 10.2019
Associates of Liberal Arts And Sciences -
SUNY Niagara
High School Diploma -
Newfane High School
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