Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Timeline
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Eliza Stein

Lansing,MI

Summary

As a forward-thinking student, I possess a deep understanding of resolving customer problems with efficiency and civility. I am genuinely interested and eager to develop innovative design, user experience-based solutions in the hospitality industry. With expertise in hospitality operation technology systems, I am dedicated to increasing productivity through close analysis of front office tasks. My proven history demonstrates a consistent ability to enhance customer satisfaction through strategic initiatives.

Overview

6
6
years of professional experience

Work History

Project Manager

More Than Vintage (Retail Store)
East Lansing, MI
08.2023 - Current
  • Orchestrated Pop-Up shops and events, ensuring seamless execution
  • Crafted and implemented sophisticated social media campaigns to elevate brand presence
  • Fostered strategic alliances with local enterprises, cultivating mutually beneficial partnerships
  • Strategized and executed inventory management protocols, driving optimal ROI
  • Collaborated with executive management to optimize operational efficacy and fiscal prudence.

Front Desk Manager

The J House Greenwich (Luxury Boutique Hotel)
Greenwich, CT
06.2023 - 08.2023
  • Championed unparalleled guest experiences, overseeing day-to-day operations with finesse
  • Spearheaded the transition from V5 to Opera Cloud lodging systems, ensuring smooth adaptation
  • Facilitated seamless food and beverage logistics, enhancing guest satisfaction
  • Collaborated with marketing counterparts to develop and execute social media growth strategies
  • Provided crucial support to the General Manager, contributing to the hotel's overarching success
  • Assisted in operational duties at Tony's Restaurant, showcasing versatility and adaptability.

Mothers Helper

Childcare
Greenwich, CT
01.2018 - 01.2022
  • I learned invaluable lessons in responsibility, adaptability, and empathy.
  • I developed strong organizational skills as I assisted with various tasks such as meal preparation, light housekeeping, and running errands. Additionally, I honed my communication abilities by effectively coordinating schedules and ensuring clear and open dialogue with the parents.

Intern

Phokus Research Group
San Diego, CA
06.2019 - 08.2019
  • Contributed to the assembly of first aid kits for the United States Military and Allies
  • Proficiently utilized Office365 and Outlook communication systems.

Education

Michigan State University, Broad College of Business
05.2026

Bachelor of Science - User Experience And Design

School of Hospitality Business
East Lansing, MI
05-2026

Greenwich High School
05.2022

Skills

  • Proficiency in sophisticated social media management across platforms (Instagram, Facebook, Twitter)
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Creative flair in fashion design
  • Proficient in Opera Cloud and V5 lodging systems, exemplifying adaptability and technical acumen

Leadership Experience

  • Green Beetz Organization, NYC, Volunteer, 2021, Summer 2021
  • Green Beetz Organization, NYC, Volunteer, 2023, Summer 2023
  • Kappa Kappa Gamma Sorority, Apparel Chair, Spring 2023, Present, Curated and managed exclusive merchandise initiatives, Actively participated in executive board deliberations, influencing strategic decisions

Timeline

Project Manager

More Than Vintage (Retail Store)
08.2023 - Current

Front Desk Manager

The J House Greenwich (Luxury Boutique Hotel)
06.2023 - 08.2023

Intern

Phokus Research Group
06.2019 - 08.2019

Mothers Helper

Childcare
01.2018 - 01.2022

Michigan State University, Broad College of Business

Bachelor of Science - User Experience And Design

School of Hospitality Business

Greenwich High School

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Eliza Stein