Summary
Overview
Work History
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Elizabeth Adams

Winter Springs,FL

Summary

Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.

Overview

37
37
years of professional experience

Work History

Account Manager

Skinology Medical Spa
Oviedo, FL
08.2009 - Current
  • Solicited feedback from customers on their experience with products or services.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Developed successful customer relationships to boost sales opportunities.
  • Managed front desk operations during business hours, maintenance on client accounts and added new members to the practice.
  • Assisted the doctor with various cosmetic procedures, ie botox injections, dermal fillers, kybella treatments.
  • Responsible maintaining inventory on office, medical and skin care supplies.

Business Owner

Bella Mia Salon and Day Spa
Lake Mary, Florida
09.2005 - 12.2008
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Established strong relationships with vendors to ensure quality products at competitive prices.
  • Participated in trade shows, conventions, and other events related to the spa and salon industry.
  • Resolved conflicts between employees or customers in a timely manner.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Sold business in 2008

HR/Payroll Administrator

CCI/Custom Comfort, Inc
Orlando, FL
02.1995 - 06.2005
  • Performed administrative tasks such as filing, copying, scanning and mail distribution.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.
  • Tracked vacation accruals and sick leave balances for all employees.
  • Assisted in preparing year-end W2s and other tax forms for distribution to employees.
  • Updated employee profiles with changes in job titles or salaries as required.
  • Family owned and operated business, sold in 2005

District Operations Manager

Blockbuster Entertainment
Orlando, FL
08.1987 - 07.1995
  • Analyzed rental/sales trends in order to develop effective promotions that increased foot traffic in stores.
  • Organized monthly meetings with store managers to review progress towards established goals.
  • Implemented processes for tracking inventory levels across stores ensuring adequate stock levels at all times.
  • Collaborated with store managers to develop strategies to increase profits while controlling expenses as in payroll and inventory.
  • Performed regular store visits to evaluate employee performance, assess customer satisfaction levels, and provide coaching as needed.

Skills

  • Customer Service
  • Staff Management
  • Payment collecting
  • Various business software knowledge
  • Schedule Management
  • Project Management

Affiliations

  • Volunteer for Best Friends Animal Sanctuary, a nation wide no-kill shelter for all animals, moto - Save Them All
  • Very involved in the appreciation of music from the late 60's to today
  • Avid reader

Accomplishments

  • Certified in various facial/body treatments and medical grade skin care products
  • Knowledgeable of various business software as in Meevo, Millenium, Athena

References

References available upon request.

Timeline

Account Manager

Skinology Medical Spa
08.2009 - Current

Business Owner

Bella Mia Salon and Day Spa
09.2005 - 12.2008

HR/Payroll Administrator

CCI/Custom Comfort, Inc
02.1995 - 06.2005

District Operations Manager

Blockbuster Entertainment
08.1987 - 07.1995

Similar Profiles

CREATE PROFILE
Elizabeth Adams