Elizabeth Aguilar
Long Beach,CA
Summary
Hard working and passionate Office Assistant with over 20 years of experience in office and administrative work. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Superior understanding of specific protocols and MS Office suite.
Overview
29
29
years of professional experience
Work History
Gift Service Data Entry/Cases
See’s Candies
Carson, CA
11.2010 - 12.2022
- Process up to 20 orders on excel to submit to bravo system.
- Carried out day-to-day duties accurately and efficiently
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Communicate with customer via email to acquire additional information for order processing
- Trained new employees on effective work procedures and order processing system.
- Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards.
Office Manager/Tax Preparer
H & R Block Tax Services
Long Beach, CA
11.2012 - 04.2015
- Supervise 14 to 16 people, train personnel, monitored inventory of supplies, maintain daily performance logs and evaluate employee performance and other duties.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Office Manager/ Tax Assistant
Attorney Solutions ALC
Long Beach, CA
04.2003 - 08.2010
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Interacted with customers by phone, email or in-person to provide information.
- Assist attorney with tax cases, Interview clients, evaluate cases, prepare client correspondence prepare financial forms for IA, & offer in compromise for IRS, FTB, EDD and BOE Tax preparation Personal and Business
- Prepare Business Statements (Profit and Loss Statement) in QuickBooks
- Supervise 5 to 7 People and train personnel.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Office Manager/Tax Preparer
H&R Block
Long Beach, CA
11.1998 - 04.2003
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling schedules appointments for tax prepares.
- Supervise 14 to 16 people, train personnel, maintain daily performance logs and evaluate employee performance and other duties
- Prepare tax returns, edit returns, answer tax questions, and correspond with IRS
- Implement training course for employees
- Organize and maintain client files.
- Evaluated employee records and productivity to complete employee evaluations.
Office Manager’s Assistant/secretary
United Maritime of California
Wilmington, CA
02.2000 - 06.2002
- Delivered administrative support to office staff, promoting excellence in office operations.
- Prepare invoices, prepare payroll, bookkeeping, accounts receivable and accounts payable
- Answered multi-line phone system and enthusiastically greeted callers
- Purchase supplies, purchase stock, monitor inventory.
- Recorded daily financial transactions using QuickBooks and handled payments of accounts
Education
Associate - Science, Business Administration
Long Beach City College
Long Beach, CA06.2023
Manual/Computerized Accounting And Computer Based Business Skills - Accounting And Business Management
Larson Training Center
Carson, CA10.2003
Skills
- Bilingual Oral and Written Communications
- Organization and planning
- Managing Multiple Priorities
- Database Management
- Skilled in Microsoft Office
- Administrative support
Languages
Spanish
Native or Bilingual
Timeline
Office Manager/Tax Preparer
H & R Block Tax Services
11.2012 - 04.2015
Gift Service Data Entry/Cases
See’s Candies
11.2010 - 12.2022
Office Manager/ Tax Assistant
Attorney Solutions ALC
04.2003 - 08.2010
Office Manager’s Assistant/secretary
United Maritime of California
02.2000 - 06.2002
Office Manager/Tax Preparer
H&R Block
11.1998 - 04.2003
Associate - Science, Business Administration
Long Beach City College
Manual/Computerized Accounting And Computer Based Business Skills - Accounting And Business Management
Larson Training Center
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