Elizabeth Aguilar
Weslaco,TX
Summary
Manager with over 18 years of experience, adept at leading teams to surpass financial targets and enhance customer satisfaction. Skilled in mentoring, strategic planning, and workflow optimization, which have collectively improved project delivery times and operational efficiency. Committed to driving business growth and profitability through innovative leadership and forward-thinking approach.
Overview
18
18
years of professional experience
Work History
Manager
Stripes
01.2023 - Current
- Lead team of 10, improving project delivery times by 17%, enhancing customer satisfaction
- Implemented cost-saving measures, reducing operational expenses by 12%, boosting profitability
- Mentored staff, fostering professional growth and increasing team productivity by 22%
- Developed strategic plans, driving business growth and achieving measurable financial targets
- Boosted team efficiency by 30% through streamlined workflow processes.
Technician
Castillo's Tires & Wheels
04.2019 - 03.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained quality assurance and customer satisfaction objectives.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Area Manager
Siempre Wic
06.2012 - 01.2017
- Managed 5 regional teams, achieving a 12% increase in sales and enhancing operational efficiency
- Led cross-functional projects, improving customer satisfaction scores by 18% and reducing costs
- Implemented training programs, boosting team performance and achieving measurable productivity gains
- Focused on delivering tangible results through dedicated work and strong problem-solving skills.
Scaffold Builder
Safe Way
05.2006 - 03.2012
- Constructed and dismantled scaffolding structures, ensuring safety and compliance with regulations
- Collaborated with the team to complete projects on time, improving site efficiency
- Inspected scaffolding for defects, maintaining high safety standards
- Trained new team members on best practices, enhancing overall team performance.
Education
Certificate - Facilities Maintenance Program
Penn Foster
02.2019
Phlebotomist, CNA and EKG License -
Valley Grande Institute
01.2006
High School Diploma -
Mercedes High School
Mercedes, TX05.2005
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Timeline
Manager
Stripes
01.2023 - Current
Technician
Castillo's Tires & Wheels
04.2019 - 03.2023
Area Manager
Siempre Wic
06.2012 - 01.2017
Scaffold Builder
Safe Way
05.2006 - 03.2012
Certificate - Facilities Maintenance Program
Penn Foster
Phlebotomist, CNA and EKG License -
Valley Grande Institute
High School Diploma -
Mercedes High School
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