Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Elizabeth A. Hicks

Prince Frederick,MD

Summary

Dynamic Human Resources professional with extensive experience at the Smithsonian Institution, excelling in employee training and course management. Proven track record in regulatory compliance and data analysis, fostering effective communication and collaboration. Adept at enhancing new hire orientation processes, ensuring seamless transitions and improved employee engagement.

Overview

23
23
years of professional experience

Work History

Human Resources Assistant (GS-07)

Smithsonian Institution
Washington, DC
12.2015 - Current
  • Manage, coordinate, and conduct New Employee Orientation ensuring smooth employee transition into units.
  • Create, maintain, and distribute New Employee Orientation training materials, to include checklists and Smithsonian Institution SharePoint links and resources.
  • Independently plan and execute training courses and webinars for the Fiscal Year and on an annual basis.
  • Provide course preparation support for Office of Human Resources courses: monitoring employee registrations, classroom environment set-up; and coordinating online support.
  • Manage and assign training codes for courses in the Human Resources Management System.
  • Assist and respond to employees requiring course registration and approval processes.
  • Track fund management reports and coordinate with Office of Human Resource representative staff to ensure funds are submitted and charged accurately for training.
  • Update and monitor employee training records.
  • Create and monitor online course evaluations in Survey Monkey.
  • Pull course evaluation data and generate evaluation reports to appropriate level for review and determination.
  • Maintain and update multiple SharePoint pages for the Office of Human Resources.
  • Prepare and execute communication to promote and advertise training and development courses within the Smithsonian Institution.
  • Answer inquiries about available training and communicates with all organization levels, internally and externally.

Human Resources – MSgt/E-7 (Retired)

Maryland Air National Guard
Baltimore, MD
11.2011 - 08.2015
  • Supervised over 20+ personnel ensuring Human Resources programs were managed efficiently and effectively.
  • Conducted training with personnel for skill-level classification upgrade and career progression.
  • Approved career classification eligibility of service members entering initial career fields.
  • Senior-level subject matter expert in policy, laws and regulations pertaining to military Human Resources programs.
  • Collaborated with senior leadership personnel to assess and implement new legislative policy passed in National Defense and Authorization Act.
  • Generated After Action written reports to Wing level citing best practices and explaining what areas within our programs required improvements during Air Combat Command Unit Compliance Inspections, real world deployment processes, and Operational Readiness Inspections.
  • Submitted monthly statistical data metrics to State Headquarters on promotions, unit strength/manpower position occupancy, separations, and retirements.
  • Updated and corrected manpower position movements within the Air National Guard.
  • Processed and submitted service members for Naturalization status.
  • Advised and counseled members entering Disability Evaluation Service process, ensuring they understood their legal rights and due process.
  • Assisted members with records corrections through Board of Correction to Military Records process.
  • Processed and input military promotion and demotion actions.
  • Verified and updated missing service awards and campaign medals.
  • Created and distributed military enlistment contract re-enlistment and extensions.
  • Processed official documents and updates for members requiring separation from military.
  • Processed and addressed questions related to the Service Group Life Insurance program.
  • Ensured eligibility requirements were processed effectively for members entering retirement status.
  • Briefed members entering separation and retirement on survivor benefits.
  • Assessed system errors and elevated to next level agency for correction within guidelines.
  • Verified and analyzed prior military service history and background data on applicants entering or returning to U.S. military.
  • Validated and confirmed required source documents and statements for enlistment and Officer Appointments.
  • Safeguarded and maintained classified systems, classified data, confidential, and personally identifiable information within laws, policy, and regulations.
  • In-processed and out-processed military personnel for state-side and overseas deployments.
  • Updated and safeguarded military personnel service records and personal data stored in Personnel Records Display Application system.

Human Resources - TSgt/E-6

Maryland Air National Guard
Baltimore, MD
11.2005 - 10.2011
  • Managed multiple personnel programs: separations, retirements, enlistments, release from active-duty assignments, personnel classification, U.S. Citizenship applications, and Disability Evaluation System.
  • Input and monitored updates to military systems and records databases.
  • Maintained military records compliance with Privacy Act of 1974 and confidentiality procedures.
  • Processed members for separation, transfer, and administrative discharge.
  • Advised commanders and key staff on separation authority matters.
  • Audited military records to ensure retirement eligibility.
  • Conducted retirement procedures, eligibility, and benefits briefings.
  • Screened and approved enlistment packages, ensuring prospects met eligibility criteria.
  • Created and processed separation documents (DD214) for members returning from mobilization status.
  • Assisted family members with Veterans Administration casualty processing and burial procedures.
  • Verified and processed military identification cards, along with updates to Defense Enrollment Eligibility Reporting system.
  • Assisted military members with processing appropriate forms for attaining U.S. citizenship.
  • Conducted mandatory training classes to personnel requiring classification upgrade and on-the-job training.
  • Assessed and implemented new law and legislation policies passed from the National Defense and Authorization Act.
  • Collected, researched, and analyzed statistical data for submission to National Guard Bureau and Air Force Headquarters.

Human Resources Assistant - TSgt/E-6

Colorado Air National Guard
Colorado
07.2002 - 10.2005
  • Processed military separations: voluntary and involuntary retirements, resignations, expiration term of service, administrative discharges, members transferring and medical separations in accordance with Air Force Instructions.
  • Verified service records for retirement eligibility.
  • Processed paperwork for separation.
  • Requested retirement letters from White House and Colorado Governor’s office.
  • Compiled and analyzed unit loss data and transferred onto charts.
  • Distributed military documents, personnel records, and medical records to appropriate agencies.
  • Updated and verified manpower positions on Unit Personnel Manning Roster.
  • Maintained and safeguarded discharge files.
  • Processed and verified accuracy of enlistment packages submitted by Recruiting Office for eligibility.
  • Ensured appropriate post enlistment military documentation is accurate and correct.
  • Produced in-processing packages for members entering unit.
  • Computed and corrected military service dates and data.

Education

Air Force Non-Commissioned Officer Academy -

01.2009

Air Force Personnel Apprentice Course -

01.1998

High School Diploma -

01.1994

Skills

  • Employee training
  • Course management
  • Data analysis
  • Regulatory compliance
  • SharePoint management
  • Human resources management
  • Communication skills
  • Customer service
  • Team collaboration
  • Attention to detail
  • Administrative support
  • Personnel records maintenance
  • New hire orientation
  • Administrative skills
  • Human resources administration

Accomplishments

  • Recipient of two Inspector General Superior Performance Awards
  • Tuskegee Airman Award - Academic achievement in a military course
  • Air Force Awards of Commendation
  • Air Force Awards of Achievement
  • Meritorious Service Medal

References

  • Trish McKim, Smithsonian Institution, 571-970-7025, McKimP@si.edu
  • Chief Master Sergeant Kelly Edmonds, Maryland Air National Guard, 410-913-7113, Kelly.Edmonds@us.af.mil
  • AnnMarie Handwork, Smithsonian Institution, 240-413-5642, HandworkA@si.edu

Timeline

Human Resources Assistant (GS-07)

Smithsonian Institution
12.2015 - Current

Human Resources – MSgt/E-7 (Retired)

Maryland Air National Guard
11.2011 - 08.2015

Human Resources - TSgt/E-6

Maryland Air National Guard
11.2005 - 10.2011

Human Resources Assistant - TSgt/E-6

Colorado Air National Guard
07.2002 - 10.2005

Air Force Non-Commissioned Officer Academy -

Air Force Personnel Apprentice Course -

High School Diploma -

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Elizabeth A. Hicks