Elizabeth Allan
Windermere,FL
Summary
Dynamic hospitality professional with demonstrated leadership experience in food service operations and team development. Proven track record of training and supervising staff while maintaining exceptional guest service standards. Entrepreneurial background in business management combined with hands-on experience at Walt Disney World Resort, bringing a unique blend of leadership, operational expertise, and guest-centric focus.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Trainer/Attendant
Walt Disney World Resort
01.2024 - Current
- Led comprehensive training programs for new staff on POS systems and operational procedures
- Developed educational materials for team members covering crucial operational aspects
- Conducted performance assessments and provided coaching to enhance service quality
- Maintained exceptional guest service standards in a high-volume environment
Food and Beverage Supervisor
Ice Castles LLC
11.2022 - 01.2024
- Supervised daily operations and staff performance in food service environment
- Implemented inventory control systems that optimized costs while maintaining quality
- Ensured compliance with health regulations and safety standards
- Managed quality control processes and staff training initiatives
Seasonal Pastry Chef
Fort William Henry Hotel & Conference Center
05.2023 - 10.2023
- Coordinated with kitchen team to maintain rigorous food quality and safety standards
- Managed inventory and supply chain operations for pastry department
- Demonstrated leadership in kitchen operations and quality control
- Trained junior staff on preparation techniques and safety protocols
Business Owner
Liz'sCakes&Bakes
06.2019 - 01.2023
- Founded and operated successful custom bakery business
- Managed all business operations including financial planning and inventory
- Built strategic partnerships with local businesses and suppliers
- Developed specialized product lines to meet diverse customer needs
Education
Associate of Arts - Business Administration And Management
SUNY Adirondack
Lake George, NY05-2024
Skills
- Team Leadership & Training
- Operations Management
- Guest Service Excellence
- Staff Development
- Inventory Control
- Quality Assurance
- Health & Safety Compliance
- Business Management
Accomplishments
- Promoted to Supervisor and Trainer within hospitality roles
- Featured on Local News for entrepreneurial success
- Teen Excellence Award Recipient
- Active Member of Lake George Chamber of Commerce
- Volunteer, Ronald McDonald House Foundation
Certification
- ServSafe Manager Certification
- Registered Vendor Professional (RVP) Certification
- Food and Beverage Safety Certification
- Allergen Awareness Certification
- POS Systems Certification
Timeline
Food and Beverage Trainer/Attendant
Walt Disney World Resort
01.2024 - Current
Seasonal Pastry Chef
Fort William Henry Hotel & Conference Center
05.2023 - 10.2023
Food and Beverage Supervisor
Ice Castles LLC
11.2022 - 01.2024
Business Owner
Liz'sCakes&Bakes
06.2019 - 01.2023
- ServSafe Manager Certification
- Registered Vendor Professional (RVP) Certification
- Food and Beverage Safety Certification
- Allergen Awareness Certification
- POS Systems Certification
Associate of Arts - Business Administration And Management
SUNY Adirondack
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