Elizabeth Amadeo
Aston,PA
Summary
On time happy Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Dollar Tree
Assistant Manager
11.2023 - 03.2024
- Assist with all store functions and day-to-day store activities as directed by the Store Manager
- Able to perform all opening and closing procedures in the absence of the Store Manager
- Assist the Store Manager in protecting and securing all company assets, including store cash
- Adhere to all policies and procedures including safety guidelines
- Maintain a professional and friendly environment with customers, subordinates and supervisors
- Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
- When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
- Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
- requests and any additional communications related to store activities as delegated by the Store Manager
- Assist the Store Manager on the receipt and return of DSD merchandise.Follow the VIP and DSD Policies and Procedures
- Assist the Store Manager in ensuring proper staffing coverage on a daily basis
- Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
- Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
- Promotional effectiveness of store-front fixtures and displays
- Assist in the management of sales effectiveness of seasonal areas in the store
- Coordinate appropriate signage utilized in the store
- Assist with the receipt and return of DSD merchandise
- Process damaged merchandise on a daily basis
- Assist Store Manager with creation of weekly schedules
- Assist in the management of store supplies and expense control
- Assist with merchandising and maintaining the checkout area to maximize impulse sales
- Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
- Assist with the management of the Drive Item program
- + Type or edit your work history here
House Cleaner
Sweep You Off Your Feet Cleaning
01.2023 - 02.2024
- Responsible for all basic cleaning in and around residences or office buildings.
- Cleans floors and rooms. including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows.
- Cleans restrooms, including restocking dispensers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals.
- Vacuums, empties trash, and replaces liners.
- Sets up, stocks, and maintains cleaning equipment and supplies.
- Monitors and maintains sanitation and organization of assigned areas.
- Transports dirty linens to correct area to be cleaned and restocks areas with clean linens.
- Assists other departments when needed to ensure optimum service to guests.
- Performs additional duties as needed
Customer Service Supervisor
Wawa
02.2016 - 11.2021
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
Skills
- Relationship Building
- Public Speaking
- Clerical Support
- Analytical and Critical Thinking
- Prioritizing Workflows
- Retail Transactions
- Sales Contracts
- Scheduling Flexibility
- Retail Knowledge
- Hospitality and Accommodation
- Constructive Feedback
- Inventory Replenishment
- General Housekeeping
- Cleaning and Sanitizing
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Exceeding Customer Expectations
- Retail Effectiveness
- Register Opening and Closing
- Excellent Written and Verbal Communication
- Hand Trucks
- End Cap Placement
- Compliance Requirements
- Safety and Cleanliness Standards
- Merchandise Receiving and Handling
- Bank Deposits
- Issue Refunds
- Complex Transactions
- Proper Staffing
- Positive Customer Engagement
- Merchandising and Display
- Sales Records Management
- Relationship Building
- Retail Advertising
Timeline
Dollar Tree
Assistant Manager
11.2023 - 03.2024
House Cleaner
Sweep You Off Your Feet Cleaning
01.2023 - 02.2024
Customer Service Supervisor
Wawa
02.2016 - 11.2021
Similar Profiles
Yassaira L. Tellez Mercado Yassaira L. Tellez Mercado null
Sunglass Hut at Sale Assoicate, Assistant Manager, Store ManagerSunglass Hut at Sale Assoicate, Assistant Manager, Store Manager
Junaidah MohtarJunaidah Mohtar
Assistant Manager / Personal Assistant at Assistant Manager / Personal Assistant To CEO-Technology Centre For Offshore And Marine, SingapoAssistant Manager / Personal Assistant at Assistant Manager / Personal Assistant To CEO-Technology Centre For Offshore And Marine, Singapo
Kalondi RiveraKalondi Rivera
Las Maquinitas at Assistant ManagerLas Maquinitas at Assistant Manager
Sheridan WilliamsSheridan Williams
Dominos at Assistant ManagerDominos at Assistant Manager
Stanley MorrisonStanley Morrison
Registered Nurse, MRICU at Temple University Hospital - Main CampusRegistered Nurse, MRICU at Temple University Hospital - Main Campus