Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Elizabeth Amador

Brownsville,TX

Summary

I am a goal-oriented Management student currently pursuing a Bachelor's degree at the University of the Rio Grande Valley, with a strong sense of responsibility and excellent interpersonal skills. Outgoing and eager to learn, with experience handling cash operations and supporting team workflows. Actively seeking an internship opportunity to gain hands-on experience, contribute to organizational goals, and build a strong foundation for a future career in business or public service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Buffalo Wings and Rings
Brownsville, TX
05.2022 - Current
  • Overseeing the day-to-day running of the restaurant, including opening and closing procedures.
  • Making sure the kitchen, bar, hostess stand, and floor will be coordinated and running smoothly the whole shift.
  • In charge of training new staff members on the restaurant's menu and POS system.
  • Responsible for managing all server cash-outs at the end of each shift, including counting the bar and hostess drawers, and preparing the total restaurant deposit.
  • Handling customer inquiries, responding to customer feedback, complaints, and inquiries in a professional manner.
  • Monitored team operations and workflow during busy periods, making adjustments to improve pace.
  • Reported on team performance to upper management regularly.
  • Provided regular feedback to team members on their performance.

Server

La Troje Mexican Restaurant
Brownsville, TX
07.2021 - 01.2022
  • Provided exceptional customer service to enhance dining experiences.
  • Managed food and drink orders efficiently with strong attention to detail.
  • Assisted in training new servers on restaurant procedures and service standards.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Handled Cash responsibly

Cashier/Team Member

Jason's Deli
Brownsville, TX
08.2020 - 04.2021
  • Gave customers full attention and attended to their needs.
  • I would be at the salad bar, following customers' orders, and making them come to life with their desired orders.
  • I would prep every item on the salad bar in the morning, so customers could have fresh ingredients.
  • Provided support to existing staff on various tasks and duties.
  • Completed day-to-day duties accurately and efficiently.

Team Member

Chick Fil A
Brownsville, TX
02.2020 - 08.2020
  • Operated cash registers to process payments from customers.
  • Delivered exceptional customer service in fast-paced food environment.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Handled cash transactions accurately and processed orders efficiently.

Education

Bachelors - Business Management

University of the Rio Grande Valley
Brownsville
12.2025

High School Diploma -

Veterans Memorial High School
Brownsville
06.2021

Skills

  • Proficient in Microsoft Office
  • Bilingual
  • Complaint resolution
  • Employee training
  • Sales strategies
  • Cash handling
  • Training and mentoring
  • Decision-making
  • Staff management

Certification

  • Income Tax Assistance (VITA)
  • TABC
  • Texas Food Handlers
  • Texas ID

Volunteer Experience

  • Veterans Memorial ECH (VITA) / Jan 2022

- Certified by the IRS through the VITA program to prepare and file federal tax returns; assisted individuals and families by providing free, accurate tax preparation and ensuring compliance with IRS regulations.

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Supervisor

Buffalo Wings and Rings
05.2022 - Current

Server

La Troje Mexican Restaurant
07.2021 - 01.2022

Cashier/Team Member

Jason's Deli
08.2020 - 04.2021

Team Member

Chick Fil A
02.2020 - 08.2020

Bachelors - Business Management

University of the Rio Grande Valley

High School Diploma -

Veterans Memorial High School

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