Elizabeth Amendolar
Cuyahoga Falls,OH
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Jr. Account Manager
Climate Pros
08.2023 - Current
- Operates as the lead point of contact for all matters specific to assigned area.
- Establish strong, long-lasting relationships with key contacts and decision-makers.
- Monitor and maintain customer work order network and refrigerant tracking website.
- Creates and submits: Invoices, Subcontractor POs, and Quotes within the directed timeline.
- Follow up on parts ordered by purchasing.
- Performs work with awareness of process improvement and will notify Account Manager of any potential or existing issues.
Co-Manager
Hobby Lobby
11.2022 - 07.2023
- Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability
- Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses
- Treats customers and co-workers with dignity and respect
- Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals
- Ensures compliance is met for all company operations, policies, and procedures
- Controls store shrink by practicing and preventing loss.
Assistant Manager
Sam's Club
03.2018 - 10.2022
- Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising
- Coordinating, monitoring and reporting on daily operations
- Recruiting, training and supervising employees
- Managing employee schedules, conducting performance reviews and enforcing disciplinary actions
- Resolving customer complaints and concerns in a timely manner.
Education
Associate in Business -
University of Phoenix
Macedonia, Ohio01.2024
Skills
- Customer Service
- Performance Management
- Time Management
- Relationship Building and Management
Timeline
Jr. Account Manager
Climate Pros
08.2023 - Current
Co-Manager
Hobby Lobby
11.2022 - 07.2023
Assistant Manager
Sam's Club
03.2018 - 10.2022
Associate in Business -
University of Phoenix
Similar Profiles
Savannah HardinSavannah Hardin
Construction Coordinator at Climate ProsConstruction Coordinator at Climate Pros
Karson CookKarson Cook
HVAC-R Service Technician Apprentice at Climate ProsHVAC-R Service Technician Apprentice at Climate Pros
Micky SmithMicky Smith
Commercial Refrigeration Technician at Climate ProsCommercial Refrigeration Technician at Climate Pros
Jason EdwardsJason Edwards
Regional Director at Climate ProsRegional Director at Climate Pros
Hillary HaddixHillary Haddix
Teacher at Gloria Dei PreschoolTeacher at Gloria Dei Preschool