Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Spine And Orthopedic Center
01.2017 - Current
Schedule surgeries, consultations, and follow-up appointments, while prioritizing urgent cases and accommodating physicians' preferences.
Collaborate with healthcare providers, including surgeons, anesthesiologists, operating room staff, and nurses, to ensure proper patient care and efficient use of resources.
Educate patients about surgical procedures, pre-operative instructions, and post-operative care to alleviate concerns and ensure compliance.
Arranged pre-operative and post-operative appointments for surgical patients.
Arrange necessary diagnostic tests, imaging, and laboratory work to support surgical evaluations and ensure patient readiness. Prepare surgical packets, including consent forms, pre-operative instructions, and educational materials, ensuring compliance with legal and regulatory requirements.
Provide administrative support, including billing and coding, medical record management, and inventory control of surgical supplies.
Sales Executive
Sixt Rent A Car
01.2015 - 01.2016
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Quality Assurance Analyst
JBS Swift & Company
01.2013 - 01.2015
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Mentored and coached team members on QA topics and strategies.
Organized and maintained work environment to allow for maximum productivity.
Fixed identified issues to improve workflows.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL
03.2007
Skills
Office Coordination
Medical terminology and documentation
Attention to detail and organization
Administrative support
Strong interpersonal and communication skills
Insurance verification and authorization
ICD-10 (International Classification of Disease Systems)
Medical Transcriptionist and Back Office Support at The Spine And Orthopedic CenterMedical Transcriptionist and Back Office Support at The Spine And Orthopedic Center