Elizabeth Amigon

Work History

Allergy & Asthma Clinic

02.2024 - Current

Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Organized paperwork such as charts and reports for office and patient needs.
Managed multi-line phone system and pleasantly greeted patients.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Completed patient referrals to other medical specialists.
Supported office staff and operational requirements with administrative tasks.

Starbucks

04.2021 - 02.2024

Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.

Sunnybrook Of Muscatine

05.2019 - 10.2021

Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.