Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Anderson

Parker,CO

Summary

With a diverse range of experiences encompassing keyholder responsibilities for a renowned retail brand, receptionist duties in a professional setting, and sales associate roles, acquired superior communication and organizational skills. Demonstrated exceptional customer interactions, drove sales, and fostered positive team dynamics throughout the career. Successfully managed and trained teams, ensuring operational excellence and customer satisfaction. Adaptable nature, passion for continuous growth, and a proven track record constitute valuable assets in any dynamic work environment.

Overview

7
7
years of professional experience

Work History

Co-Stand Operator and Sales Associate

Select Fireworks
07.2016 - 07.2023
  • Managed employees and taught them skills and knowledge to work the job successfully.
  • Built schedules to have employees show up for a successful workday.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Educated customers on special pricing opportunities and company offerings.
  • Greeted customers to facilitate services, determine service needs, and accurately input orders into electronic systems.

Key Holding Manager

Free People
01.2023 - 05.2023
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Assisted with scheduling, interviewing and other administrative tasks to boost success successful store.
  • Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customers
  • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
  • Counted registers and cleaned and secured shop at end of shift.
  • Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Receptionist

Command Cuts
02.2020 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc).
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.

Education

Legend High School
Parker, CO
05.2021

Skills

  • Inventory Management
  • Customer Service
  • Guest Satisfaction
  • Shipment Processing
  • Front Desk Management
  • Product Recommendations
  • Customer Service Process Improvement
  • Teamwork and Collaboration
  • Package Shipment
  • Operational Excellence

Timeline

Key Holding Manager

Free People
01.2023 - 05.2023

Receptionist

Command Cuts
02.2020 - 05.2021

Co-Stand Operator and Sales Associate

Select Fireworks
07.2016 - 07.2023

Legend High School

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Elizabeth Anderson