Elizabeth Anderson
Costa Mesa,CA
Summary
Top-notch Healthcare Executive, Nurse Expert and Consultant with proven track record of success leading and growing organizations for over 25 years. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
23
23
years of professional experience
1
1
Certification
Work History
President, Executive Healthcare Consultant
SOS: Services On Standby
01.2001 - Current
- Consulted with healthcare professionals on business decisions.
- Undercover services, expert recommendations
- Over 4 Million Dollar savings annually, operational cost utilization, waste, business specific analysis.
- Created and implemented organizational policies and procedures.
- Oversaw accounting, budgeting, and financial reporting.
- Produced detailed and relevant reports for use in making business decisions.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Successfully negotiated client contract renewals to create increased revenue.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
COVID-19 Unit RN
Care Rev
11.2020 - 04.2023
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families and medical personnel.
- Responded to and documented sudden condition changes in patients with moderate to severe COVID-19 symptoms.
- Taken part in development of Patient Care Plans for patients experiencing COVID-19.
- Educated patients and families about COVID-19 related illnesses, recommended protective measures and treatments.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Director of Nursing Services
Surgical Partners Affiliates
06.2020 - 11.2020
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established new policies and updated existing policies to improve standard of care for patients.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Successfully negotiated client contract renewals to create increased revenue.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Identified department issues to recommend corrective actions.
- Planned and assigned workload to 150-person nursing staff to direct patient care
Director of Operations
Facey Medical
06.2018 - 06.2020
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success.
- Developed innovative tool that enabled assessment of cost utilization providing framework for exceeding benchmarks, KPGs by 25% with 60 days.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Raised profits by 33% within 3 months through planning.
- Decreased pharmacy waste by $50,000 in 1st quarter
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Decreased Employee overtime by 75% within 1st quarter, savings of $121,000 per quarter.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
Nurse Executive
Kaiser Permanente
12.2016 - 06.2018
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Provided direct nursing care to patients when personnel was short-staffed.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Investigated and reported all incidents per hospital policies.
- Designed and implemented standards of care for nursing and patient care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Supervised staff 0f 501 registered nurses, 100 licensed practical nurses and 22 certified nursing assistants.
Registered Nurse
Antelope Valley Hospital
07.2006 - 01.2017
- Specialties: Critical & Intensive Care, Surgical Services, Emergency & Trauma, Telemetry, Medical-Surgical, Interventional Procedures, Trauma Coordinator, Safety Officer, Root Cause Committee, Emergency Management Response Team, Rapid Response Team
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
Registered Nurse Manager
Antelope Valley Neuroscience Medical Group
07.2001 - 08.2006
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Master of Science - Management Science
Western Governors University
Salt Lake City, UT10.2023
No Degree - Certificate of Completion: Business Essentials
Harvard University
Cambridge, MA09.2023
Bachelor of Science - Management & Leadership
Western Governors University
Salt Lake City, UT12.2016
No Degree - Public Health Nursing
Western Governors University
Salt Lake City, UT12.2016
Associate of Applied Science - Registered Nursing
Antelope Valley College
Lancaster, CA05.2001
Skills
- Regulatory and Statutory Compliance
- Clinical Quality Program Standards
- Business Operations Management
- Capital Budget Management
- Clinical System Monitoring
- Strategic Planning
- Profitability Strategies
- Innovative and Visionary
- Performance Optimization Strategies
- Negotiation
Affiliations
International Professional Women Society (IPWS)
National Society of Leadership & Success (NSLS)
Career Village: Mentorship Program
Additional Information
- Cost Reduction: Highest Cost Saving Performer 'Award of Recognition'
- Southern California Permanente Medical Group: Regional 'Care Experience Recognition Program'
- Primary Care Nurse Care & Concern: Highest Performing
- Patient Care Experience Annual Award
- Who's Who Of America
- Kaiser Permanente (University of Antelope Valley): 'Recognition for Community Services'
- Antelope Valley Hospital: Annual Award of Excellence ' Best of the Best in Patient Care'
Certification
- Registered Nurse License - 2001 [581663]
- Public Health Nurse-2016 [58223]
- Basic Life Support, American Heart Association - 2023
- Advanced Life Support, American Heart Association-2023
- Pediatric Advanced Life Support-American Heart Association-2023
- National Stroke Scale-American Heart Association-Expiration November 2023
- MAB-Expiration 2024
- CPI-Expiration 2024
- LA Fire Card-Expiration 2025
- Pain Management Specialist-2014
- Lean Six Sigma - Green Belt-2023
Timeline
COVID-19 Unit RN
Care Rev
11.2020 - 04.2023
Director of Nursing Services
Surgical Partners Affiliates
06.2020 - 11.2020
Director of Operations
Facey Medical
06.2018 - 06.2020
Nurse Executive
Kaiser Permanente
12.2016 - 06.2018
Registered Nurse
Antelope Valley Hospital
07.2006 - 01.2017
Registered Nurse Manager
Antelope Valley Neuroscience Medical Group
07.2001 - 08.2006
President, Executive Healthcare Consultant
SOS: Services On Standby
01.2001 - Current
Master of Science - Management Science
Western Governors University
No Degree - Certificate of Completion: Business Essentials
Harvard University
Bachelor of Science - Management & Leadership
Western Governors University
No Degree - Public Health Nursing
Western Governors University
Associate of Applied Science - Registered Nursing
Antelope Valley College
- Registered Nurse License - 2001 [581663]
- Public Health Nurse-2016 [58223]
- Basic Life Support, American Heart Association - 2023
- Advanced Life Support, American Heart Association-2023
- Pediatric Advanced Life Support-American Heart Association-2023
- National Stroke Scale-American Heart Association-Expiration November 2023
- MAB-Expiration 2024
- CPI-Expiration 2024
- LA Fire Card-Expiration 2025
- Pain Management Specialist-2014
- Lean Six Sigma - Green Belt-2023
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