Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
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ELIZABETH Anderson

O'Fallon,MO

Summary

Knowledgeable Case Manager experienced in coordinating person-centered care for individuals as well as their families. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Manager

DDRB
07.2023 - Current
  • Maintained documentation on cases that meets regulation and confidentiality standards.
  • Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Created Individual Support Plans for each individual, as well as authorized, and coordinated services as needed throughout each plan year.
  • Managed a case load of approximately 30 clients - arranged monitoring visits for all 30 clients on a rotating schedule as well as answered multiple phone calls and emails each day.

PREVENTION EDUCATION SPECIALIST

CHILD ADVOCACY CENTER OF NORTHEAST MISSOURI
10.2022 - 08.2023
  • Delivered school and community-based presentations on several different child abuse topics
  • Presented in schools, from early childhood to high schools, as well as professional settings
  • Attended community meetings as a representative for The Child Advocacy Center
  • Built relationships with counselors, scheduled programs, maintained data and statistics, and researched child abuse topics in order to keep presentations as up to date as possible.
  • Delivered presentations across 3 different counties.

SEXUAL ASSAULT CASE MANAGER

PREFERRED HEALTH CARE
06.2022 - 10.2022
  • Facilitated psycho-educational groups, maintained up-to-date referral and resource manual, provided crisis intervention as needed, and assisted all clients in finding solutions to lack of housing, economic uncertainty, employment, and childcare
  • Provided case management services for individuals who contacted hotline as well as in-house individuals to create goals and viable safety plans.
  • Provided transportation for clients when applicable, conducting intakes, and creating and maintaining all client files
  • Worked with SART program to develop files for incoming hospital clients, to assist in developing relationships with area hospitals, and providing ongoing information regarding sexual assault and trauma to other staff members.
  • Managed approximately 30 calls a day, as well as multiple emails from both clients as well as possible providers.

DOMESTIC VIOLENCE ADVOCATE

PREFERRED HEALTH CARE
04.2022 - 05.2022
  • Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
  • Collaborated with multidisciplinary teams to address clients' unique needs, resulting in more tailored interventions and improved outcomes.
  • Answered 24-hour hotline and provided crisis support and advocacy as needed
  • Charted all pertinent information for in-house clients, including any progress made towards their goals
  • Prepared facility for new in house clients by getting room ready, preparing clothing and necessary items for their stay, and setting any necessary paperwork out in advance.

GENERAL MERCHANDISE ASSOCIATE

TARGET
11.2019 - 03.2020
  • Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Managed one section in store each night, stocking shelves with at least 3 carts of inventory, and organizing a minimum of one row of inventory in the back prior to end of each shift.

INTAKE SPECIALIST

PARENT AND CHID CONDUCT COUNSELING
01.2013 - 12.2019
  • Worked remotely at Parenting and Child Conduct Counseling as office assistant and intake specialist
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Edited and created brochures, and wrote reports as assigned.

Education

Bachelor of Arts - Psychology

ST. MARTIN'S UNIVERSITY
Lacey, WA
05.2009

Skills

  • Time Management
  • Interdisciplinary Collaboration
  • Creativity
  • Problem Solving
  • Case Management
  • Case Documentation
  • Conflict Resolution
  • Client Advocacy

Certification

  • APPLIED SUICIDE INTERVENTION SKILLS TRAINING ASSIST, 10/16
  • PROFESSIONAL YOGA TEACHER TRAIINING DIPLOMA, SCTAA - COMPLEMENTARY THERAPISTS ACCREDITED ASSOCIATION, 08/18


Activities

  • Writer
  • Photographer
  • Volunteering with Animals
  • Wildlife Education
  • Camping
  • Hiking
  • Reading

Timeline

Case Manager

DDRB
07.2023 - Current

PREVENTION EDUCATION SPECIALIST

CHILD ADVOCACY CENTER OF NORTHEAST MISSOURI
10.2022 - 08.2023

SEXUAL ASSAULT CASE MANAGER

PREFERRED HEALTH CARE
06.2022 - 10.2022

DOMESTIC VIOLENCE ADVOCATE

PREFERRED HEALTH CARE
04.2022 - 05.2022

GENERAL MERCHANDISE ASSOCIATE

TARGET
11.2019 - 03.2020

INTAKE SPECIALIST

PARENT AND CHID CONDUCT COUNSELING
01.2013 - 12.2019

Bachelor of Arts - Psychology

ST. MARTIN'S UNIVERSITY

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ELIZABETH Anderson