Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elizabeth Anne Thomas

Houston

Summary

Attentive to patients' needs, with a proven ability to respond efficiently to multiple situations, including identifying issues, delivering high-quality customer service solutions, and supporting team and institutional objectives.

Overview

19
19
years of professional experience

Work History

Public Safety Officer

University of Texas MD Anderson Cancer Center
Houston
10.2024 - Current

Patrols university buildings and property on foot to prevent theft, vandalism or fire.
Responds to calls for service and provides requested services in a timely manner.

Actively screens all persons entering university facilities; challenges persons without appropriate identification and all suspicious persons.

Provides customer service to patients, families, and visitors.

Scoring Professional

Educational Testing Service ETS
02.2006 - Current

Using company rubrics, assigning standardized scores to written and spoken test takers' responses

Correctional Officer IV/Educational Officer

TDCJ
12.2019 - 07.2023

Searched inmates and housing areas for contraband, exercised conflict resolution during fights and medical emergencies, conducted security checks, supervised visitation, patrolled outer perimeter, completed inmate transports

Psychometrist II

UT Health
09.2015 - 12.2016

Administered neuropsychological tests to patients with suspected neurocognitive disorders, scored using manuals and programs, maintained testing supplies, provided behavioral observations, encouraged patients for best testing performance

Field Examiner

Pearson Assessments
Houston
10.2010 - 06.2012

Administration and scoring of assessments as part of national norms and standardization.

Recruited testable children and adults.

Scheduled and coordinated testing times and locations for subjects.

Met testing deadlines given by field research coordinators

Mailed completed consent and testing forms to headquarters.

Established testing site by partnering with HCC Child Developmental Lab School.

Ensured subjects received payment for participation.

Summer Institute Intern, English Language Learning

Institute
06.2009 - 08.2009

Created exam questions for ETS as mentored by ETS Assessment Development Team, learned company testing and validity methodology

Education

B.S. - Psychology

University of Illinois At Urbana-Champaign
2003

Skills

  • Friendly, patient personality that encourages collaboration with patients and colleagues
  • Extensive contact with patient populations of all ages and cultures including disabled, incarcerated, and impaired
  • Computer skills for record-keeping and writing reports
  • Excellent listening and communication skills, ensuring the finest customer service

Additional Information

Recipient of Dr. George Beto Academic Excellence Award, TDCJ Training Academy

Barbara Bush Library Foundation and Friends of Houston Public Library volunteer of 100 plus hours of service, 'Giving 100'

Timeline

Public Safety Officer

University of Texas MD Anderson Cancer Center
10.2024 - Current

Correctional Officer IV/Educational Officer

TDCJ
12.2019 - 07.2023

Psychometrist II

UT Health
09.2015 - 12.2016

Field Examiner

Pearson Assessments
10.2010 - 06.2012

Summer Institute Intern, English Language Learning

Institute
06.2009 - 08.2009

Scoring Professional

Educational Testing Service ETS
02.2006 - Current

B.S. - Psychology

University of Illinois At Urbana-Champaign