ELIZABETH ARANA
Casselberry,FL
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant & Cashier
Landry’s Inc
06.2016 - Current
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs
- Resolved issues with cash registers, card scanners, computers and printers
- Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers
- Counted and balanced cashier drawers
- Greeted customers promptly and responded to questions
- Observed company return policy when processing refunds
- Trained new team members in cash register operation and customer service
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
- Maintained work area in clean and neat manner
- Taking reservations by phone and via Disney Reservations system.
Inventory Associate
RGIS
03.2015 - 05.2016
- Proficient with RGIS hand held computers and other inventory equipment
- Achieve established average per hour (APH) counting goals while ensuring accuracy and integrity of the data collected
- Adhere to company policies and procedures
- Ability to relate information clearly, accurately, verbally and in written form
- Takes initiative to explore and suggest new approaches that impact quality and/or quantity or job performance
- Maintains a can-do attitude, demonstrating a positive presence and energy as well as doing the job with a sense of urgency and honesty.
Cashier
Ross Dress For Less
04.2014 - 04.2015
- Check fitting room stalls, sort merchandise to racks as defined by sorting process in store
- Ensure merchandise is placed on appropriate hanger with the correct size ring that matches the garment size
- Ensure merchandise is floor-ready; work merchandise back to sales floor immediately as time
- Maintain high customer readiness standards by delivering a clean, neat, easy to shop store
- Follows shortage programs and procedures
- Regular, dependable attendance and punctuality.
Education
High School Diploma -
Long Beach High School
Long Beach, NY07.2000
Skills
- Clerical Support
- Office Administration
- Computer Skills
- Professional Communication
Certification
University of Central Florida
Medical Billing and Coding
Orlando, FL
05/ 2010 to Present
EDUCATION
Timeline
Administrative Assistant & Cashier
Landry’s Inc
06.2016 - Current
Inventory Associate
RGIS
03.2015 - 05.2016
Cashier
Ross Dress For Less
04.2014 - 04.2015
High School Diploma -
Long Beach High School
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