Elizabeth Aranda
Sylmar,CA
Summary
Dedicated and reliable professional with over three years of customer service experience in a bakery and extensive babysitting experience. I am skilled in providing excellent customer service, managing multiple tasks, and maintaining a clean and organized environment, and seeking to leverage my skills in a new and challenging role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Panaderia La Colmena #2
08.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet various customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
Babysitter
Self-employeed
02.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned the home after activities by picking up toys and straightening up the playroom.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping, and laundry to support family with additional chores.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict-resolution methods.
Education
Bachelor of Arts - Psychology
Mount Saint Mary's University
Los Angeles, CA05.2027
High School Diploma -
Panorama High School
Panorama City, CA06.2023
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Management
- Problem-Solving
- Cleaning and sanitizing
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Panaderia La Colmena #2
08.2021 - Current
Babysitter
Self-employeed
02.2021 - Current
Bachelor of Arts - Psychology
Mount Saint Mary's University
High School Diploma -
Panorama High School
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