Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ELIZABETH ASARE

Norwalk,CT

Summary

Proven ability to work in a fast-paced environment while maintaining accuracy and providing excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly Customer Service experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HOME HEALTH AID

Caring Professionals
10.2015 - 08.2021
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Customer Service

POPEYES RESTAURANT
05.2016 - 07.2019


  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Met customer service goals and exceeded customer expectations.
  • Provided outstanding customer service on phone and in person.
  • Used superior customer service skills to help customers locate and select merchandise.

Intern

Ronald McDonald House Charity
01.2020 - 03.2020
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Pharmacy Technician

CVS PHARMACY
01.2020 - 04.2023
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Education

ASSOCIATE IN APPLIED SCIENCE - Health Services Administration

Berkeley College
04.2020

Skills

  • Akan-Twi Advanced
  • Organized and detail-oriented
  • Excellent verbal, written, and interpersonal communication skills
  • Able to work under pressure
  • Proficient in Microsoft Office Suite
  • Attention to detail
  • Time management
  • Teamwork
  • Regulatory Compliance
  • Insurance Billing
  • Prescription Filling
  • Drug utilization review
  • Drug safety
  • Stocking shelves
  • HIPAA
  • Team Collaboration

Certification

  • CPhT - Certified Pharmacy Technician
  • CHHA - Certified Home Health Aide
  • NCPCT - Patient Care Technician

Timeline

Intern

Ronald McDonald House Charity
01.2020 - 03.2020

Pharmacy Technician

CVS PHARMACY
01.2020 - 04.2023

Customer Service

POPEYES RESTAURANT
05.2016 - 07.2019

HOME HEALTH AID

Caring Professionals
10.2015 - 08.2021

ASSOCIATE IN APPLIED SCIENCE - Health Services Administration

Berkeley College

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ELIZABETH ASARE