Elizabeth Asato
Granbury,TX
Summary
Dynamic esthetician and business owner with over 13 years of experience in skin care consultations and treatment delivery. Skilled in managing daily operations and marketing strategies, ensuring compliance and fostering strong client relationships to enhance service quality. Dedicated esthetician with extensive experience in customer service, complaint resolution, and facial treatments. Proven ability to manage daily operations while ensuring sanitation compliance and enhancing patient care.
Overview
37
37
years of professional experience
Work History
Esthetician Owner
Eliza Skin Care
Mansfield, TX
12.2007 - 04.2021
- Provided tailored skin care consultations, focusing on individual client needs.
- Executed various facial treatments using cutting-edge techniques and products.
- Guided clients in developing effective skin care routines for improved outcomes.
- Sustained a clean and organized treatment area to uphold safety standards.
- Utilized skin analysis tools to assess client skin conditions accurately.
- Recommended appropriate products to clients based on individual skin types.
- Attended ongoing training sessions to stay updated on industry trends and techniques.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Prepared patient rooms for treatments by ensuring cleanliness and organization. and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
- Maintained rigorous standards of sanitation and sterilization according to law and spa policies.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Meticulously maintained spa appearance and cleanliness.
- Managed daily operations to maintain efficient workflow and high productivity. and workflow for a successful retail business.
- Created targeted marketing strategies that increased brand visibility and fostered customer engagement.
- Oversaw inventory management to ensure adequate stock levels and product availability.
- Established vendor relationships to optimize supply chain processes and costs.
- Organized promotional events that successfully attracted new customers and boosted sales volume.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
Customer Service Representative water meter reader
City Of Corona
Corona, California
06.1989 - 03.1999
- Assisted residents with inquiries regarding city services and programs.
- Provided support in resolving customer complaints and issues effectively.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance service delivery processes.
- Educated customers on city policies, procedures, and available resources.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided exceptional customer service to ensure customer satisfaction.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Resolved customer complaints promptly and efficiently.
- Conducted regular inspections of water meters for accurate readings.
- Recorded meter data and reported discrepancies to the maintenance team.
- Collaborated with field teams to ensure timely meter installations and repairs.
Nurse, LVN
Elsinore Medical Center
Wildomar, California
05.1984 - 06.1989
- Provided patient care and support in various medical departments.
- Administered medications and monitored patient reactions effectively.
- Assisted in developing care plans tailored to individual patient needs.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Assisted physician with examinations, tests and procedures.
- Observed and carried out physician and nursing orders.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Ensured that all documentation was accurate and up-to-date according to established guidelines.
- Answered patient and family questions to educate on optimal treatment procedures.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Monitored and managed various treatment and care interventions.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Education
Some College (No Degree) - Cosmotology
Royal School of Beauty
Temecula, CA12-1999
LVN Nursing Certification - Nursing
Mt San Jacinto College
San Jacinto, CA05-1984
Skills
- Facial treatments
- Customer service
- Complaint resolution
- Record keeping
- Customer consulting
- Tactful and diplomatic
- Sanitation compliance
- Treatment consultation
- Customer relationship management
- Data recording
- Customer inquiries
- Billing processes
- Field collaboration
- Meter reading accuracy
- Safety measures and policies
- Patient safety monitoring
- HIPAA protocol adherence
- Patient care and education
- Policy and procedure compliance
- Emergency response
- Medication administration
- Care plan development
- Health education
- Recordkeeping standards
- Problem solving
- Team collaboration
- Conflict resolution
Timeline
Esthetician Owner
Eliza Skin Care
12.2007 - 04.2021
Customer Service Representative water meter reader
City Of Corona
06.1989 - 03.1999
Nurse, LVN
Elsinore Medical Center
05.1984 - 06.1989
Some College (No Degree) - Cosmotology
Royal School of Beauty
LVN Nursing Certification - Nursing
Mt San Jacinto College